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Insurance Claims Specialist

hace 2 meses


Madrid, Madrid, España Wheels, Inc. A tiempo completo
About the Role

We are seeking a highly skilled Insurance Administrator to join our team at Wheels, Inc. This is a dynamic and challenging role that requires strong analytical and communication skills.

Key Responsibilities
  • Manage relationships with repair shops and assessors to ensure timely and cost-effective vehicle repairs.
  • Coordinate with drivers and customers to resolve repair-related issues and provide excellent customer service.
  • Authorize and manage repair budgets, ensuring compliance with company policies and procedures.
  • Monitor and control costs associated with vehicle repairs, identifying opportunities for improvement.
  • Perform other specialized tasks as required by the department, including cost control, monitoring of repair times, and customer management.
Requirements

To be successful in this role, you will need:

  • 3-5 years of experience in a commercial role, preferably in the automotive or services sector.
  • Intermediate-level English language skills for communication and customer interaction.
About Wheels, Inc.

Wheels, Inc. is a global leader in Car-as-a-Service, with a strong presence in 29 countries. We provide a comprehensive end-to-end service for our customers, managing new vehicles and delivering digital services at digital cost. Our mission is to provide sustainable mobility solutions, enabling our customers to focus on their future while we take care of the details.

We strive to build an inclusive and progressive culture where everyone can thrive and be themselves. If you're passionate about mobility and customer satisfaction, we'd love to hear from you