Claims Specialist
hace 1 mes
At Liberty Specialty Markets, we are seeking a skilled Claims Technician to join our team. As a Claims Technician, you will play a critical role in providing specialist, operational claims services to our LSM Claims Department, Service Company, and Coverholders.
Key Responsibilities:- Provide specialist and technical support for Commercial and Specialty Operational Claims within agreed service level agreements.
- Process Fast Track claims, set up and update complex claims, and coordinate Broker and Xchanging complex queries/incomplete items.
- Liaise with 3rd party support teams regarding governance and quality oversight, monitor static claims, and manage/third-party data feeds.
- High value payment processing, reporting for the Claims team, and other operational tasks that support the Claims department.
- Develop technical, specialty insurance knowledge to ensure familiarity with all LSM Operational Claims team tasks and responsibilities.
- Provide input into the development of SLAs and KPIs for the Operational Claims Team.
- Ensure that process and procedure documentation accurately reflects the activities and responsibilities of a combined LSM Operational Claims team and remains current.
- Forge and maintain relationships with customers, internal and external, to ensure service levels are met, issues are recorded and managed appropriately, and customer expectations are met or exceeded.
- Good understanding of complex Claims processes and procedures.
- Experience gained within the insurance industry.
- Experience with insurance systems – Claims Centre; E-abs; BCR – required.
- Fluent in English and Spanish; French language skills would also be advantageous.
- Good organisational and prioritisation skills, ability to establish and maintain deadlines and service level agreements.
- Experience of working to varying and tight deadlines, ability to proactively resolve issues.
Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.
Our people are key to our success, and we are committed to providing a supportive and inclusive work environment that allows our employees to thrive.
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Claims Specialist
hace 1 mes
Madrid, Madrid, España Liberty Specialty Markets A tiempo completoJob Title: Claims SpecialistWe are seeking a skilled Claims Specialist to join our team at Liberty Specialty Markets. As a Claims Specialist, you will play a critical role in providing specialist, operational claims services to our clients.Key Responsibilities:Process and manage complex claims, ensuring timely and accurate resolution.Provide technical...
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Madrid, Madrid, España Xl Catlin A tiempo completo{"title": "Claims Specialist", "subtitle": "Join AXA XL in Madrid, Spain", "description": "We are seeking a Claims Specialist to join our Claims Department in Madrid, Spain. As a Claims Specialist, you will play a key role in the continuous improvement agenda of the Department.You will work in an international environment and collaborate with stakeholders...