Claims Specialist

hace 3 días


Madrid, Madrid, España Liberty Specialty Markets A tiempo completo
Job Title: Claims Technician

We are seeking a skilled Claims Technician to join our team at Liberty Specialty Markets. As a Claims Technician, you will play a crucial role in providing specialist, operational claims services to our clients.

Key Responsibilities:
  • Process and manage complex claims, ensuring timely and accurate resolution.
  • Coordinate with brokers, Xchanging, and other stakeholders to resolve queries and incomplete items.
  • Liaise with third-party support teams to ensure governance and quality oversight.
  • Manage bordereaux, monitor static claims, and process high-value payments.
  • Develop and maintain technical insurance knowledge to stay up-to-date with industry developments.
  • Provide input into the development of Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).
  • Ensure process and procedure documentation accurately reflects the activities and responsibilities of the Claims team.
Requirements:
  • Good understanding of complex claims processes and procedures.
  • Experience gained within the insurance industry.
  • Experience with insurance systems, including Claims Centre, E-abs, and BCR.
  • Fluent in English and Spanish, with French language skills an advantage.
  • Strong organizational and prioritization skills, with ability to establish and maintain deadlines and service level agreements.
About Liberty Specialty Markets:

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

We are committed to providing our clients with exceptional service and support, and we are seeking a skilled Claims Technician to join our team.


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