Drives Field Service Technician

hace 3 días

Madrid, Madrid, España Abb Schweiz Ag A tiempo completo
Job Title: Drives Field Service Technician

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. That's our story. Make it your story.

About the Role

This position reports to Service Manager. Your role and responsibilities include executing onsite service work – commissioning, diagnostics, repairs, preventive maintenance, upgrades and retrofits – and remote technical support according to work instructions and in accordance with ABB processes, standards and safety guidelines. You will deliver excellent customer service by meeting customers' needs, while maintaining good relationships with customers.

Key Responsibilities
  • Performing onsite service tasks like commissioning of equipment, diagnostics and repairs, preventive maintenance, upgrades, retrofits, etc.
  • Ensuring that Health, Safety & Environment (HSE) practices are of high standard, and working to eliminate unsafe practices and incidents.
  • Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions.
  • Reporting work done (technical report, material used, timesheet and travel expenses) in a timely manner and following up when needed.
  • Identifying potential equipment failures and taking corrective actions, troubleshooting complex equipment failures and making recommendations to avoid the problem in the future.
  • Making suggestions for product, quality and customer service improvements, and discussing them with the team.
Qualifications

Electrical/Electronic engineering degree or Professional Module (FP2). Deep knowledge of AC/DC drives technology is required. Sound knowledge (more than 5 years of experience) of and hands-on experience in servicing, maintaining, commissioning, and repairing ABB or other brand Drives for different types of industries and applications. Knowledge of industrial communications is highly appreciated.

What's in it for you?

Get exposed to cutting-edge technology in Motion and have a visible impact on the future. Play a part in anticipating, sensing and responding to technology trends. Help customers in driving efficiency and sustainability, making a strong impact.

Benefits include meal allowance, flexible work practices, company mobile phone, wellbeing program, and employee share acquisition plan. We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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