Seller Engagement Associate With German, Seller Engagement

hace 4 días


Barcelona, Barcelona, España Mygwork A tiempo completo

About Mygwork

Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We strive to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.

Job Summary

We are seeking a highly motivated and customer-focused Seller Engagement Associate to join our team in Barcelona. As a Seller Engagement Associate, you will play a critical role in supporting Amazon Selling Partners on their journey to grow their businesses and sell across Europe.

Key Responsibilities

  • Provide world-class support to Merchants selling on Amazon, including prompt and efficient service, effective communication, and professional demeanor.
  • Maintain a positive and professional team environment, contributing to a positive team environment and proactively aiding team members with difficult contacts as needed.
  • Actively seek solutions through logical reasoning and data interpretation skills, identifying trends to appropriate channels, including improvement suggestions.
  • Liaise with other departments, such as Customer Service, Merchant Investigations, or Payments teams, as required to resolve Selling Partner's issues and questions.

About the Team

We are a team born in 2018, with a diverse group of over 300 team members from 6 regions, representing more than 25 nationalities and 51% female talent. Our core values are innovation, inclusion, and building others. We work hard but also prioritize having fun.

Requirements

  • Language: English + German
  • 6+ months experience within a customer service/contact center environment would be an advantage.
  • Demonstrated desire to expand skills into new areas
  • Effective communication, composure, and professional attitude
  • Exemplary performance record, particularly with regard to quality & productivity
  • Computers & Internet savvy
  • Desired skill-sets include MS Office Application Excel and Internet Explorer / Mozilla Firefox
  • Process improvement awareness and experience
  • Enthusiasm and strong self-motivation
  • Strong prioritization and time management skills, with a high degree of flexibility
  • Ability to embrace constant change with flexibility and good grace
  • Demonstrate appropriate sense of urgency and adaptability in response to changing business needs

Preferred Qualifications

  • German language is mandatory for this role.
  • Other EU languages such as Italian, French or Spanish would be an advantage.
  • Business acumen in areas of Global e-commerce and retail
  • Committed Selling Partner advocate, drive process & tool improvements
  • Good data analysis skill
  • Expert in Excel and other office tools


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    About MygworkMygwork is an inclusive employer and a member of the LGBTQ+ business community. We strive to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.About the RoleWe are seeking a highly motivated and customer-focused Seller Engagement Associate to join our team in Barcelona. As a...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    About MygworkMygwork is an inclusive employer and a member of the LGBTQ+ business community. We strive to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.About the RoleWe are seeking a highly motivated and customer-focused Seller Engagement Associate to join our team in Barcelona. As a...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Seller Engagement Associate to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in meeting their compliance needs and growing their businesses across Europe.Key ResponsibilitiesProvide Exceptional Customer Service:...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Seller Engagement Associate to join our team in Barcelona. As a key member of our team, you will play a critical role in supporting Amazon Selling Partners in meeting their compliance needs and growing their businesses across Europe.Key ResponsibilitiesProvide Exceptional Customer Service:...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleAs a Seller Engagement Associate with German, you will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. You will be responsible for providing world-class support to Merchants selling on Amazon, ensuring they meet all their compliance needs.Key ResponsibilitiesProvide...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleAs a Seller Engagement Associate with German, you will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. You will be responsible for providing world-class support to Merchants selling on Amazon, ensuring they meet all their compliance needs.Key ResponsibilitiesProvide...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleAs a Seller Engagement Associate with German, you will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. Your primary responsibility will be to ensure that these partners meet all their sustainable compliance needs, while also providing world-class support to help them...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleAs a Seller Engagement Associate with German, you will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. Your primary responsibility will be to ensure that these partners meet all their sustainable compliance needs, while also providing world-class support to help them...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    **About Amazon**Amazon is a global e-commerce leader, committed to delivering exceptional customer experiences and providing a platform for businesses to thrive.**The Role**We are seeking a highly skilled Seller Engagement Associate to join our team in Barcelona. As a key member of our Seller Support team, you will play a critical role in helping our selling...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    **About Amazon**Amazon is a global e-commerce leader, committed to delivering exceptional customer experiences and providing a platform for businesses to thrive.**The Role**We are seeking a highly skilled Seller Engagement Associate to join our team in Barcelona. As a key member of our Seller Support team, you will play a critical role in helping our selling...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Seller Engagement Associate with German, Business DevelopmentAbout the RoleAs a Seller Engagement Associate with German, Business Development, you will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. You will be responsible for providing world-class support to Merchants selling on...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    Seller Engagement Associate with German, Business DevelopmentAbout the RoleAs a Seller Engagement Associate with German, Business Development, you will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. You will be responsible for providing world-class support to Merchants selling on...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the Role:The Seller Engagement Associate with German will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. This includes ensuring compliance with sustainable practices and regulations.Key Responsibilities:Demonstrate effective written and oral communication to provide prompt...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the Role:The Seller Engagement Associate with German will play a critical role in supporting Amazon's Selling Partners in their journey to grow their businesses and sell across Europe. This includes ensuring compliance with sustainable practices and regulations.Key Responsibilities:Demonstrate effective written and oral communication to provide prompt...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About AmazonAmazon is a global e-commerce leader, committed to delivering exceptional customer experiences. Our mission is to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online.Job SummaryWe are seeking a highly skilled Seller Engagement Associate with German to join our team. As a key...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About AmazonAmazon is a global e-commerce leader, committed to delivering exceptional customer experiences. Our mission is to be Earth's most customer-centric company, where people can find and discover virtually anything they want to buy online.Job SummaryWe are seeking a highly skilled Seller Engagement Associate with German to join our team. As a key...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Seller Engagement Associate with proficiency in French to join our team at Amazon. As a key member of our Seller Engagement team, you will play a critical role in supporting Amazon Selling Partners on their journey to grow their businesses and sell across Europe.Key Responsibilities:Provide...


  • Barcelona, Barcelona, España Amazon A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Seller Engagement Associate with proficiency in French to join our team at Amazon. As a key member of our Seller Engagement team, you will play a critical role in supporting Amazon Selling Partners on their journey to grow their businesses and sell across Europe.Key Responsibilities:Provide...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Seller Engagement Associate to join our team at Mygwork. As a key member of our organization, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesCompliance Support: Provide expert guidance...


  • Barcelona, Barcelona, España Mygwork A tiempo completo

    About the RoleWe are seeking a highly motivated and detail-oriented Seller Engagement Associate to join our team at Mygwork. As a key member of our organization, you will play a critical role in supporting Amazon Selling Partners in their journey to grow their businesses and sell across Europe.Key ResponsibilitiesCompliance Support: Provide expert guidance...