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Isv & Marketplace Solution Manager
hace 2 meses
At TD SYNNEX, we're committed to empowering businesses and individuals to navigate the digital world safely and efficiently. As a Cloud Marketplace Activation Lead, you'll play a pivotal role in onboarding and supporting software vendors to establish their presence on the Microsoft Commercial Marketplace.
Key Responsibilities:- Collaborate with software vendors to navigate the onboarding process for the Microsoft Commercial Marketplace, including account setup, product listing creation, and validation of technical and business requirements.
- Provide guidance and enablement to vendors not familiar with the two-tier distribution model, assisting them in understanding the nuances of channel strategy implementation and optimizing their approach for marketplace success.
- Ensure vendors adhere to Microsoft's guidelines and policies for listing and selling software on the marketplace, providing guidance on licensing, pricing, and security standards.
- Connect vendors with relevant internal and Microsoft teams to provide technical assistance to vendors in resolving platform-related issues, troubleshooting integration challenges, and optimizing product listings for maximum visibility and performance.
- Serve as the internal go-to-person for operational support on Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management.
- Develop and deliver training programs, workshops, and resources to educate internal stakeholders across local entities on the Microsoft Commercial Marketplace, enabling them to provide effective support to vendors and drive revenue growth.
- Cultivate strong relationships with stakeholders within Microsoft and other relevant partners to stay abreast of marketplace updates, advocate for vendor needs, and explore opportunities for collaboration and joint initiatives.
- Stay up to date with Microsoft programs and changes in marketplace policies, ensuring compliance and proactively adapting strategies to leverage new opportunities or address emerging challenges.
- Bachelor's degree in Business Administration, Computer Science, or related field (Master's degree preferred).
- Proven experience in software vendor management, cloud services, or technology sales, with a deep understanding of SaaS business models and the Microsoft ecosystem.
- Strong familiarity with the Microsoft Commercial Marketplace, including its technical requirements, listing procedures, and go-to-market strategies.
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels and influence cross-functional teams.
- Ability to interpret data, identify trends, and optimize performance metrics for vendors on the marketplace.
- Project management expertise, including the ability to prioritize tasks, manage timelines, and drive initiatives to successful completion.
- Competitive compensation with annual salary reviews.
- Hybrid work days at the office, 3 days at home.
- Value continuous learning and provide a clear progression plan.
- Comprehensive benefits including paid leave, retirement plans, and more.
