Community Engagement Specialist
hace 2 semanas
Amazon Spain Services, S.L.U. - B76 is seeking a highly motivated and entrepreneurial Community Engagement Specialist to join our team. As a key member of our Selling Partner Communities (SPC) team, you will play a critical role in shaping our community engagement efforts with Selling Partners in Amazon's Seller Forums and beyond.
Key Responsibilities:- Monitor forum answers and respond on behalf of Amazon to posts or comments that didn't receive an accurate answer.
- Recognize risk and public nature of the social support contacts.
- Work diligently to restore a positive experience with each individual Seller.
- Actively track customer pain points to identify possible solutions.
We are looking for a strong communicator with excellent organizational and time management skills, who can work independently and be self-motivated. If you have a passion for building lasting connections with Selling Partners and driving their success, we encourage you to apply.
Requirements:
- Proficient level of Japanese and English language skills.
- Knowledge of Microsoft Office products and applications.
- Bachelor's degree or two years equivalent work experience.
- Excellent written and verbal communication skills.
What We Offer:
- A dynamic and entrepreneurial work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
Apply now and join our team of passionate professionals who are dedicated to delivering a delightful end-to-end experience for our Selling Partners.
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