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Head of Product Management for Connected Services
hace 2 meses
About Cegid Group
Cegid Group is a leading European provider of cloud-based business management solutions for various industries, including finance, human resources, and retail. Our mission is to empower businesses to achieve their full potential through innovative and purposeful solutions.
Job Summary
We are seeking an experienced Head of Product Management for Connected Services to drive the strategic vision and execution of our connected services and common solution platforms. This role will oversee the lifecycle management, development, and continuous improvement of these critical products, with a focus on maximizing product effectiveness and customer satisfaction.
Key Responsibilities
- Product Strategy: Develop and execute comprehensive product strategies for connected services and platforms, conduct market research and analysis to identify opportunities, prioritize product initiatives, and drive product roadmap alignment with business objectives.
- Connected Services Value Proposition and Product Development: Understand customer pains, business priorities, and competitive alternatives; Partner with product marketing to establish the desired value proposition and roadmap priorities and collaborate with Product Engineering to ensure timely and high-quality product releases.
- Customer & Market Insights and Experience: Gather and analyze customer feedback and market trends to inform product decision and design an optimal customer experience throughout the product customer journey (UX, UI), aligned with the Cegid experiential model.
- Cross-Functional Collaboration and Migrations Management: Work closely with sales, marketing, customer success, and other departments to ensure successful product adoption and customer satisfaction; Lead the migrations factory, ensuring efficient management and tools for migrating and upselling customers across different solutions.
- Performance Measurement, Optimization, and Compliance: Define and track key performance indicators (KPIs) to measure product success; Continuously evaluate product performance and identify opportunities for optimization and innovation, and Ensure all products comply with relevant legal and regulatory requirements, staying updated on legal changes.
Requirements
To be successful in this role, you will need to have a strong background in product management, with experience in driving strategic product initiatives and collaborating with cross-functional teams. You should also have excellent analytical and problem-solving skills, as well as the ability to communicate complex ideas effectively.
