Community Engagement Specialist

hace 1 mes


Zaragoza, Zaragoza, España Oppo A tiempo completo
Job Title: Community Coordinator

As a Community Coordinator for Oppo, you will be responsible for fostering a vibrant and engaged community of Oppo users and enthusiasts in Spain. Your role will involve managing online and offline communities, creating engaging content, and acting as a liaison between the brand and its community members.

Key Responsibilities:
  • Community Engagement: Engage with Oppo's community members across various platforms, monitor and respond to community feedback, questions, and concerns in a timely manner. Organize and participate in community events, both online and offline.
  • Content Creation: Develop and share engaging content tailored to the community's interests, including articles, videos, polls, and contests. Collaborate with the creative team to produce visual content that resonates with the community.
  • Community Growth: Develop strategies to grow and expand Oppo's community presence. Identify and engage with potential brand ambassadors and influencers. Monitor community metrics and report on growth, engagement, and feedback trends.
  • Customer Advocacy: Act as the voice of the community within Oppo, sharing insights and feedback with relevant teams. Work closely with customer service to address community issues and improve user experience.
  • Relationship Building: Build and maintain strong relationships with key community members, influencers, and partners. Collaborate with local and regional teams to support community activities and initiatives.

Qualifications:

  • 2+ years of experience in community management, social media management, or a related field.
  • Excellent written and verbal communication skills.
  • Strong understanding of social media platforms and community management tools.
  • Creative thinking and problem-solving skills.
  • Ability to work independently and as part of a team.

Additional Requirements:

  • Willingness to travel for community events and meetups as needed.
  • Flexible working hours, including occasional weekends or evenings for events.


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