Onboarding Specialist
hace 7 días
About Mytraffic
Mytraffic is a leading location analytics and insights company that empowers commerce professionals to make informed decisions and design exceptional experiences in physical locations. With a strong presence in Europe, we serve over 500 customers across various sectors, including Retail, Real Estate, Consulting Companies, and Cities.
Our Mission
We aim to provide the best location intelligence platform in Europe, enabling our customers to expand their businesses, analyze performance, and understand customer habits. Our hyper-growth scale-up model has been supported by a significant Series B fundraising round, allowing us to finance our European expansion.
Join Our Onboarding Team
We are seeking an experienced Onboarding Specialist to join our team. As a key member of our Onboarding team, you will be responsible for onboarding new customers and users, developing an objective-driven onboarding strategy, and ensuring customer satisfaction throughout the onboarding process.
Key Responsibilities
- Onboard new customers and users using tailored approaches, including automated workflows and customized interactions.
- Collaborate with Customer Success Managers (CSMs) and Account Executives (AEs) to develop an onboarding strategy that ensures adoption and delivers value.
- Deepen customer qualification by identifying needs, routines, and key contacts to enhance retention.
- Proactively monitor portfolio performance to anticipate and mitigate potential issues.
- Collaborate with other teams to share customer feedback, implement new use cases, and enhance the overall customer experience.
- Ensure customer satisfaction throughout the onboarding process and conduct the first customer business review with CSMs.
About You
We are looking for a highly experienced Onboarding Specialist with a minimum of 2 years of experience in a CSM or Onboarding Specialist role within the B2B SaaS industry. You should have fluency in both French and English (spoken and written) and ideally, proficiency in Spanish. You should be able to effectively manage significant client portfolios, including key accounts, and have a collaborative team player mindset.
What We Offer
We offer a dynamic and challenging work environment, opportunities for growth and development, and a competitive compensation package.
-
Onboarding Specialist
hace 3 días
Barcelona, Barcelona, España Mytraffic A tiempo completoAbout MytrafficMytraffic is a leading location analytics and insights company that empowers commerce professionals to make informed decisions and design exceptional experiences in physical locations.Our MissionWe serve over 500 customers across various sectors, including Retail, Real Estate, Consulting Companies, and Cities, to help them expand their...
-
Onboarding Specialist
hace 4 días
Barcelona, Barcelona, España Mytraffic A tiempo completoAbout MytrafficMytraffic is a leading location analytics and insights company that empowers commerce professionals to make informed decisions and design exceptional experiences in physical locations.Our MissionWe serve over 500 customers across various sectors, including Retail, Real Estate, Consulting Companies, and Cities, to help them expand their...
-
Onboarding Specialist M/F
hace 7 días
Barcelona, Barcelona, España Mytraffic A tiempo completo**About Mytraffic**Mytraffic is a leading provider of location analytics and insights, empowering commerce professionals to make informed decisions and design exceptional experiences in physical locations.**Our Mission**We aim to empower commerce professionals with the best location analytics and insights to be smarter every day and design the best...
-
Onboarding Specialist M/F
hace 7 días
Barcelona, Barcelona, España Mytraffic A tiempo completo**About Mytraffic**Mytraffic is a leading provider of location analytics and insights, empowering commerce professionals to make informed decisions and design exceptional experiences in physical locations.**Our Mission**We aim to empower commerce professionals with the best location analytics and insights to be smarter every day and design the best...
-
Onboarding Specialist
hace 3 días
Barcelona, Barcelona, España Ebury A tiempo completoAbout the RoleEbury is a leading FinTech firm, recognized for its innovative approach to financial services. As a hyper-growth company, we offer a range of products and services that cater to the evolving needs of our clients.Job SummaryWe are seeking a highly skilled Onboarding Specialist to join our team. The successful candidate will be responsible for...
-
Onboarding Specialist
hace 3 días
Barcelona, Barcelona, España Ebury A tiempo completoAbout the RoleEbury is a leading FinTech firm, recognized for its innovative approach to financial services. As a hyper-growth company, we offer a range of products and services that cater to the evolving needs of our clients.Job SummaryWe are seeking a highly skilled Onboarding Specialist to join our team. The successful candidate will be responsible for...
-
Consumer Onboarding Specialist
hace 2 días
Barcelona, Barcelona, España Satispay A tiempo completoAbout SatispayWe're a pioneering fintech company reimagining payments and simplifying financial transactions across Europe. Our mission is to make payments accessible and user-friendly for everyone.We're looking for a talented Consumer Onboarding Specialist to join our dynamic team and contribute to our vision of revolutionizing payments.Job OverviewAs a...
-
Consumer Onboarding Specialist
hace 2 días
Barcelona, Barcelona, España Satispay A tiempo completoAbout SatispayWe're a pioneering fintech company reimagining payments and simplifying financial transactions across Europe. Our mission is to make payments accessible and user-friendly for everyone.We're looking for a talented Consumer Onboarding Specialist to join our dynamic team and contribute to our vision of revolutionizing payments.Job OverviewAs a...
-
Client Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España TravelPerk A tiempo completoAbout Us We are TravelPerk, a rapidly expanding SaaS platform that provides businesses with a comprehensive solution for booking, managing, and reporting on corporate travel. Our mission is to transform the $13 trillion business travel industry by merging an extensive selection of travel options with a robust booking and management system, complemented by...
-
Customer Onboarding Specialist
hace 1 semana
Barcelona, Barcelona, España Amenitiz A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Onboarding Specialist to join our team at Amenitiz. As a key member of our customer success team, you will be responsible for guiding our new customers through digital transformation and ensuring they get the most out of our product.Key ResponsibilitiesClient Onboarding: Develop and...
-
Customer Onboarding Specialist
hace 7 días
Barcelona, Barcelona, España Amenitiz A tiempo completoAbout the RoleWe are seeking a highly motivated and detail-oriented Customer Onboarding Specialist to join our team at Amenitiz. As a key member of our customer success team, you will be responsible for guiding our new customers through digital transformation and ensuring they get the most out of our product.Key ResponsibilitiesClient Onboarding: Develop and...
-
Client Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Penta A tiempo completoOur Mission: At Penta, we strive to simplify everyday banking for small and medium-sized enterprises (SMEs) and freelancers through our innovative online business account, which integrates invoicing, bookkeeping, and expenditure management tools. Our commitment to exceptional customer support and transparent pricing has positioned us as a leader in the...
-
Client Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España TravelPerk A tiempo completoPosition Overview The Implementation team at TravelPerk is dedicated to the seamless onboarding of our new clients. We are seeking a German-speaking Implementation Specialist who will be accountable for effectively executing and launching implementations within your designated portfolio. As an Implementation Specialist, you will assess the unique needs and...
-
Client Onboarding Specialist
hace 7 días
Barcelona, Barcelona, España TravelPerk A tiempo completoPosition Overview The Implementation team at TravelPerk is dedicated to the seamless onboarding of our new clients. We are seeking a German-speaking Implementation Specialist who will be accountable for effectively executing and launching implementations within your designated portfolio. As an Implementation Specialist, you will assess the unique needs and...
-
Payroll Specialist
hace 6 días
Barcelona, Barcelona, España ADP, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Client Onboarding Specialist to join our team at ADP, Inc. As a key member of our client onboarding team, you will play a critical role in ensuring a seamless and successful onboarding experience for our clients.Key ResponsibilitiesClient Onboarding: You will create exceptional onboarding experiences for each...
-
Payroll Specialist
hace 6 días
Barcelona, Barcelona, España ADP, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled Client Onboarding Specialist to join our team at ADP, Inc. As a key member of our client onboarding team, you will play a critical role in ensuring a seamless and successful onboarding experience for our clients.Key ResponsibilitiesClient Onboarding: You will create exceptional onboarding experiences for each...
-
Driver Acquisition and Onboarding Specialist
hace 6 días
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout the RoleWelcome Pickups is a leading provider of in-destination travel experiences, and we're looking for a skilled Driver Acquisition and Onboarding Specialist to join our team.Key ResponsibilitiesManage the acquisition process for drivers, including sourcing, lead creation, onboarding, and activation, adapting to each destination's needs.Develop and...
-
Driver Acquisition and Onboarding Specialist
hace 6 días
Barcelona, Barcelona, España Welcome Pickups A tiempo completoAbout the RoleWelcome Pickups is a leading provider of in-destination travel experiences, and we're looking for a skilled Driver Acquisition and Onboarding Specialist to join our team.Key ResponsibilitiesManage the acquisition process for drivers, including sourcing, lead creation, onboarding, and activation, adapting to each destination's needs.Develop and...
-
Customer Success Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España Penta A tiempo completoOur Mission: At Penta, we strive to simplify everyday banking for small and medium-sized enterprises (SMEs) and freelancers through an innovative online business account that integrates invoicing, bookkeeping, and expenditure management tools. Our commitment to exceptional customer support and transparent pricing has positioned us as a leader in the fintech...
-
Client Onboarding Specialist
hace 4 semanas
Barcelona, Barcelona, España TravelPerk A tiempo completoPosition Overview The Implementation team at TravelPerk is dedicated to facilitating the onboarding process for our new clients. We are seeking a German-speaking Implementation Specialist who will play a pivotal role in executing and launching implementations within your designated portfolio. As an Implementation Specialist, you will assess the unique needs...