Operations Director

hace 3 días

Sevilla, Sevilla, España Kyoto Group A tiempo completo
Operations & Maintenance Director

Kyoto Group is revolutionizing industrial process heat and reducing CO2 emissions. We're seeking an experienced Operations & Maintenance Director to lead our global service force and ensure the reliability, performance, and customer satisfaction of Heatcube installations worldwide.

Key Responsibilities:
  • Develop and execute comprehensive O&M strategies that align with Kyoto's business objectives and ensure the long-term reliability and efficiency of Heatcube installations.
  • Partner with the commercial team to formulate a commercial strategy focused on service offerings, performance agreements, and after-sales services, driving customer satisfaction and contributing to revenue growth.
  • Build and lead a global service force capable of maintaining all Heatcube installations, ensuring full compliance with performance and service agreements to meet customer expectations.
  • Ensure timely and effective maintenance for all Heatcube units covered under service agreements, minimising downtime and optimising system performance through proactive and reactive maintenance approaches.
  • Oversee the operational performance of all Heatcube installations under active performance agreements, ensuring they consistently meet or exceed established benchmarks.
  • Lead root cause analysis investigations to identify the underlying causes of breakdowns or operational issues with Heatcube installations. Develop and implement corrective and preventive measures to improve system reliability.
  • Foster strong relationships with customers to ensure their satisfaction, loyalty, and long-term partnership with Kyoto through consistent communication and a focus on customer-centric solutions.

Kyoto Group is committed to empowering industries with renewable thermal energy. If you're passionate about leading a global service force and driving commercial success, we encourage you to apply for this exciting opportunity.

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