Legal Associate
hace 3 días
Job Title: Legal Associate - Customer Service
Job Summary:
Ryanair, Europe's largest airline group, is seeking a highly skilled Legal Associate to join its Customer Service Legal Team. As a key member of the team, you will play a crucial role in protecting Ryanair's interests while ensuring compliance with EU Regulation 261/2004.
Key Responsibilities:
- Support the Customer Service Legal team in managing high-volume litigation related to disruptions in all jurisdictions where Ryanair operates.
- Develop strategies to improve success rates of the in-house CS Legal team, working closely with CS Lawyers, Legal Associate Managers, and CS Legal Supervisors.
- Maintain up-to-date knowledge of passenger rights and relevant EU/national legislation.
- Process and manage a large and varied caseload, complying with tight legal deadlines.
- Foster constructive and collaborative relationships with colleagues and internal/external stakeholders.
Requirements:
- Qualified lawyer with litigation experience.
- Experience handling EU261-related matters is an advantage.
- Understanding of consumer protection legislation, particularly at European level.
- Pro-active, can-do attitude and ability to work independently with limited supervision.
- Ability to learn quickly, show initiative, and cope with a large and varied caseload.
- Exceptional organisation, planning, record-keeping, and communication skills.
- Outstanding drafting and legal writing skills, attention to detail.
- Full professional proficiency in German and English (written and spoken).
About Ryanair:
Ryanair is Europe's greenest and cleanest airline group, with a team of over 19,000 highly skilled aviation professionals delivering Europe's No.1 on-time performance and an industry-leading 34-year safety record.
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