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Documentalist (CAU/Helpdesk) - Technology and Innovation

hace 2 meses


Madrid, Madrid, España Izertis S.A A tiempo completo

About Izertis S.A.

Izertis S.A. is a leading technology company that shares its passion for innovation with its customers. Our team of experts is dedicated to delivering cutting-edge solutions that drive business growth and success.

Job Summary

We are seeking a highly skilled Documentalist (CAU/Helpdesk) to join our team. As a Documentalist (CAU/Helpdesk), you will play a critical role in supporting our customers and driving business growth through technology and innovation.

Key Responsibilities

  • Support customers in the implementation and maintenance of our technology solutions
  • Collaborate with cross-functional teams to identify and implement process improvements
  • Develop and maintain documentation to ensure seamless customer experience
  • Provide technical assistance and training to customers and internal teams
  • Stay up-to-date with industry trends and emerging technologies to drive innovation and growth

Requirements

  • Strong technical skills and experience in IT governance and document management
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving skills and attention to detail
  • Proficiency in English (written and spoken)

What We Offer

  • A dynamic and innovative work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A collaborative and supportive team