Customer Engagement Specialist for Subscription Services

hace 1 mes


Madrid, Madrid, España lenoir elite group A tiempo completo

We are seeking dedicated and results-driven Online Chat Representatives to enhance our customer support experience. If you have a passion for digital communication and possess a friendly demeanor, this role may be the perfect fit for you.

Key Responsibilities

Primary Duties:

  • Conduct respectful and engaging online interactions with customers.
  • Deliver a tailored and positive experience to users while maintaining privacy.
  • Comprehend and adhere to the guidelines and standards established by the platform.
  • Monitor and address messages and inquiries with professionalism.
  • Collaborate effectively with colleagues to achieve performance objectives.
Essential Qualifications

Required Skills:

  • Excellent written and verbal communication abilities in English.
  • Open-minded and impartial approach to customer interactions.
  • Capability to uphold confidentiality and comply with platform regulations.
  • Self-driven with the ability to meet established performance metrics.


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