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Customer Support Specialist for Subscription Services

hace 3 meses


Madrid, Madrid, España lenoir elite group A tiempo completo

We are seeking dedicated and results-driven Online Chat Representatives to enhance our customer service experience. If you thrive in digital communication and possess a compassionate mindset, this role may be a perfect fit for you.

Key Responsibilities

Core Duties:

  • Conduct respectful and engaging online dialogues with users.
  • Deliver a positive and tailored experience to users while ensuring privacy.
  • Comprehend and adhere to the guidelines and standards established by the platform.
  • Monitor and address messages and inquiries in a professional manner.
  • Collaborate effectively with the team to achieve performance objectives.
Essential Qualifications

Required Skills:

  • Excellent written and verbal communication abilities in English.
  • Open-minded and non-judgmental approach.
  • Capacity to maintain confidentiality and comply with platform protocols.
  • Self-driven and capable of meeting performance benchmarks.