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Customer Support Specialist for Subscription Services
hace 3 meses
We are seeking dedicated and results-driven Online Chat Representatives to enhance our customer service experience. If you thrive in digital communication and possess a compassionate mindset, this role may be a perfect fit for you.
Key ResponsibilitiesCore Duties:
- Conduct respectful and engaging online dialogues with users.
- Deliver a positive and tailored experience to users while ensuring privacy.
- Comprehend and adhere to the guidelines and standards established by the platform.
- Monitor and address messages and inquiries in a professional manner.
- Collaborate effectively with the team to achieve performance objectives.
Required Skills:
- Excellent written and verbal communication abilities in English.
- Open-minded and non-judgmental approach.
- Capacity to maintain confidentiality and comply with platform protocols.
- Self-driven and capable of meeting performance benchmarks.