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Collections Specialist
hace 2 meses
Job Summary
The Endeavor Finance organization is seeking a skilled Receivables Recovery Expert to join our team. As a Collections Specialist, you will play a crucial role in maximizing the recovery of past due receivables.
Key Responsibilities
- Manage Accounts: Oversee a portfolio of customer accounts, following up on past due invoices, resolving disputes, and reconciling payments.
- Resolve Issues: Quickly address invoice discrepancies and payment disputes, ensuring accurate records.
- Document & Follow-Up: Record all collection activities in the ERP system and ensure timely customer payments.
- Communicate & Collaborate: Proactively identify payment issues and work with internal teams and customers to resolve them, escalating when necessary.
- Maintain Contacts: Verify and update accounts payable contacts, using skip tracing as needed.
- Review Performance: Participate in portfolio reviews with the AR Manager.
Requirements
- A related Bachelor's Degree is preferred.
- 3+ years in collections or a related field.
- 2+ years in a B2B environment.
- Strong attention to detail and time management skills.
- Professional English communication, both verbal and written.
- Ability to work well with teams and clients.
Preferred Qualifications
- Experience with Salesforce and ERP systems (Workday is a plus).
- Knowledge of Jira Ticketing.
- Fluency in German or other European language is a plus (other than English/Spanish).
- Experience in SaaS is valued.
