Client Administrator Scandinavia

hace 2 semanas


Barcelona, Barcelona, España Telemedicine Clinic A tiempo completo
About the Role

We are seeking a highly skilled and experienced Client Administrator to join our Operations team in Scandinavia. As a Client Administrator, you will be responsible for ensuring the smooth operation of our teleradiology service, working closely with hospital staff and radiologists to deliver exceptional patient care.

Key Responsibilities
  • Liaise directly with hospital staff by phone or through our systems to discuss incoming cases.
  • Handle calls between hospital staff and TMC radiologists.
  • Ensure data is complete and accurate, controlling that all cases include essential clinical information and full sets of images.
  • Manage certain statistics, provide support with audits, and deal with cases (data entry and preparation of cases, distribution of radiology reports).
  • Control the cases in the system to ensure they are processed within turnaround times.
Requirements
  • Native level of Swedish and/or Danish, and fluency in English.
  • Natural problem solver with plenty of common sense, a strong work ethic, and a good sense of humour.
  • Ability to multi-task and juggle overlapping priorities.
  • Experience with office programs (Word, Excel, Outlook) is a requirement.
What We Offer
  • Competitive salary plus bonus (applicable after 6 months), 40h per week.
  • Possibility to do part-time as well, we are flexible.
  • Working hours: Monday to Friday 12:00 - 20:00 (winter), 14:00 - 22:00 (summer).
  • Weekends may be included in future.
  • Tax benefits: meal card, transport card, and gym card.
  • Discount on excellent health insurance.
  • Flexible location: work from the office or from home.


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