Cloud Vendor Engagement Manager

hace 4 semanas

Madrid, Madrid, España TD SYNNEX A tiempo completo

Why Choose TD SYNNEX:

As a Fortune 500 global corporation, operating in over 100 countries, TD SYNNEX values its diverse workforce of 22,000 employees. As the largest IT distributor globally, our mission is to deliver exceptional technology solutions, empowering businesses and individuals to navigate the digital landscape safely and efficiently.

Job Purpose:

In the role of Cloud Marketplace Activation Lead, you will be instrumental in onboarding and supporting software vendors to establish their presence on the Microsoft Commercial Marketplace. Your responsibilities will include guiding vendors through the setup process, ensuring adherence to marketplace requirements, and promoting the adoption of best practices. Furthermore, you will spearhead internal training initiatives to equip colleagues across local entities with the essential knowledge and skills necessary for effective marketplace support.

Your role will also involve collaboration with the Microsoft marketplace team to coordinate joint go-to-market strategies, stay informed about Microsoft programs and changes in marketplace policies, and serve as the primary contact for operational support regarding Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management.

Responsibilities:
  • Vendor Onboarding and Channel Enablement: Work closely with software vendors to facilitate their onboarding process for the Microsoft Commercial Marketplace, which includes account setup, product listing creation, and validation of both technical and business requirements. Provide guidance and enablement to vendors unfamiliar with the two-tier distribution model, assisting them in understanding the intricacies of channel strategy implementation and optimizing their approach for marketplace success.
  • Compliance Management and Integration Support: Ensure that vendors comply with Microsoft's guidelines and policies for listing and selling software on the marketplace, offering guidance on licensing, pricing, and security standards.
    Connect vendors with relevant internal and Microsoft teams to provide technical assistance in resolving platform-related issues, troubleshooting integration challenges, and optimizing product listings for enhanced visibility and performance.
  • Marketplace Operations Support: Act as the internal point of contact for operational support on Microsoft marketplace onboarding tasks, including SaaSOps, SaaS LCM, and private offer management. Assist colleagues with inquiries, troubleshoot issues, and facilitate seamless processes.
  • Internal Training and Enablement: Develop and deliver training programs, workshops, and resources to educate internal stakeholders across local entities on the Microsoft Commercial Marketplace, enabling them to provide effective support to vendors and drive revenue growth.
  • Relationship Management with Microsoft: Build and maintain strong relationships with stakeholders within Microsoft and other relevant partners to stay updated on marketplace developments, advocate for vendor needs, and explore opportunities for collaboration and joint initiatives.
  • Program Monitoring and Best Practices Advocacy: Keep abreast of Microsoft programs and changes in marketplace policies, ensuring compliance and proactively adapting strategies to leverage new opportunities or address emerging challenges. Advocate for and implement best practices for marketplace success, including product optimization techniques, pricing strategies, and marketing approaches tailored to the Microsoft ecosystem.
Knowledge, Skills, and Experience:
  • Bachelor's degree in Business Administration, Computer Science, or a related field (Master's degree preferred).
  • Demonstrated experience in software vendor management, cloud services, or technology sales, with a comprehensive understanding of SaaS business models and the Microsoft ecosystem.
  • Strong familiarity with the Microsoft Commercial Marketplace, including its technical requirements, listing procedures, and go-to-market strategies.
  • Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels and influence cross-functional teams.
  • Ability to analyze data, identify trends, and optimize performance metrics for vendors on the marketplace.
  • Project management expertise, including the ability to prioritize tasks, manage timelines, and drive initiatives to successful completion.
  • Preferred: certifications such as Microsoft Certified: Azure Solutions Architect, Microsoft Certified: Azure Administrator.

What We Offer:

We provide competitive compensation with annual salary reviews.

Hybrid work days at the office, 3 days at home.

We value continuous learning and provide a clear progression plan.

We offer comprehensive benefits including paid leave, retirement plans, and more.

#LI-LT1

#LI-HYBRID

What's In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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