Norwegian Customer Experience Representative
hace 4 semanas
We are seeking a highly skilled and customer-focused individual to join our team as a Norwegian Customer Experience Agent in Barcelona. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various communication channels.
Key Responsibilities- Respond to customer inquiries and provide product and service information
- Research required information using available resources
- Identify customer needs and manage and resolve customer complaints
- Maintain an up-to-date customer information system
- Identify and escalate priority issues
- Follow up on customer calls where necessary
- Native or fluent in Norwegian (verbal and written) with a good command of English
- Strong customer orientation and previous customer service experience is advantageous
- Available to work shifts in an International Call Centre
- Strong PC literacy and ability to work in an office-based environment
This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences. If you are a motivated and customer-focused individual with a passion for delivering excellent service, we encourage you to apply.
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Norwegian Customer Experience Representative
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