AWS Cloud Trainer

hace 3 semanas

Madrid, Madrid, España Skillsoft A tiempo completo
Transformative Learning Experiences

At Skillsoft, we propel organizations and people to grow together through transformative learning experiences. We believe every team member has the potential to be AMAZING.

Overview

As a trainer within Skillsoft / Global Knowledge, your primary role will be to represent Skillsoft / Global Knowledge whilst delivering high-quality education in accordance with vendor-specification, and to the quality standards documented in Skillsoft / Global Knowledge's quality procedures.

You will provide sales support where necessary, keep abreast of technology and industry changes, and feedback delegate's sales leads in a timely fashion.

When not on platform delivering, trainers will work with sales and product management, providing sales support and customer engagement, respond to all operational, sales, and customer requests within allotted time-scale, and attend, where necessary, vendor TTTs and be prepared to redeliver to all FTE trainers as and when required.

Opportunity Highlights

To be qualified and authorized to deliver assigned training courses prior to first delivery, ensuring the appropriate vendor process is followed.

Deliver training courses as specified by the course vendor and in consultation with designated scheduling manager.

Deliver training courses to the required quality standards as detailed in Skillsoft / Global Knowledge's quality procedures.

Adhere to vendor-specific requirements, including but not limited to, obtain/renew certificates and following required examination and invigilation guidelines.

Pursue agreed development plans and ensure that preparation time and team assessments are utilized to achieve these plans.

Attain the required standards in transfer of technical skills and delivery techniques.

Deliver courses at all Skillsoft / Global Knowledge centres and customer sites when required.

Keep abreast of industry and vendor technology, exam, and certification guidelines, distributing information to colleagues where applicable.

Provide sales support in the form of qualified leads and customer visits.

Manage the classroom to optimize the training experience.

Work closely with the designated scheduling manager to ensure that trainer utilization meets or exceeds the company requirements.

Represent the Skillsoft / Global Knowledge values – demonstrating a can-do and positive attitude at all times.

Establish, build, and maintain positive relationships and communication channels with all operational team members.

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