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Client Support Specialist F/H – Seville

hace 3 meses

Sevilla, Sevilla, España studec A tiempo completo

Your Future Environment

As part of our ongoing expansion, we are looking for our future Customer Support Specialists F/H.

Our industry experts will guide you through your role and the essential aspects of the position, ensuring the enhancement of your skills.

Your Responsibilities

You will assist our clients in:

  • Coordinating meetings and events with clients
  • Managing training documentation
  • Planning and supporting Training Center initiatives
  • Scheduling and providing assistance to clients
  • Monitoring budgets and invoices
  • Supporting visits and events as needed
  • Managing welcome kit materials
  • Organizing and planning training sessions
  • Arranging meeting spaces
  • Offering support to all clients in person, via email, and over the phone
  • Implementing improvement projects to enhance all client programs

Your Profile

Minimum qualifications:

  • Proficient in Microsoft Office (knowledge of Visual Basic is a plus)
  • Language proficiency: Advanced English, with another language required (Portuguese, French, Italian)
  • Strong communication and problem-solving abilities
  • Teamwork oriented
  • Customer-centric approach
  • Experience in customer service roles