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Operational Lead, Amazon Music
hace 2 meses
Job Summary:
We are seeking a highly skilled Operational Lead to join our Amazon Music team in Spain. As a key member of our operations team, you will be responsible for providing operational guidance and support to our team across multiple locations.
Key Responsibilities:
• Provide hands-on operational guidance and support to the team
• Conduct quality checks to ensure consistent performance and compliance of the team
• Serve as the subject matter expert and primary point of escalation for team members
• Manage support resources for external teams, ensuring they have the necessary tools and information
• Collaborate with internal departments (Finance, Business, Tax, Legal) to resolve issues and address queries effectively
• Proficiency in Spanish is required, with proficiency in other languages (German, Italian, Japanese, Portuguese) a plus
About Amazon:
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon.
