Operational Lead, Music Team
hace 4 semanas
Job Summary: We are seeking a highly skilled Operational Lead to join our team at Amazon Music. As a key member of our operations team, you will be responsible for providing hands-on guidance and support to our team across multiple locations.
Key Responsibilities:
- Provide operational guidance and support to the team, ensuring consistent performance and compliance.
- Serve as the subject matter expert and primary point of escalation for team members.
- Manage support resources for external teams, ensuring they have the necessary tools and information.
- Collaborate with internal departments to resolve issues and address queries effectively.
Requirements:
- Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, or information technology.
- Experience in creating process improvements with automation and analysis.
- Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes.
- Previous experience managing a team.
Preferred Qualifications:
- Proficiency in Spanish, German, Italian, Japanese, or Portuguese.
About Mygwork: Mygwork is an inclusive employer and a member of the LGBTQ+ business community. We believe in the importance of diversity and inclusion in the workplace.
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