Customer Service Representative

hace 4 horas

Barcelona, Barcelona, España Teleperformance Spain A tiempo completo
Job Title: Slovenian Customer Service Representative

We are seeking a highly skilled and motivated Slovenian Customer Service Representative to join our team. As a customer support advisor, you will be responsible for providing exceptional customer service to our international travelers and accommodation suppliers.

Key Responsibilities:
  • Understand and identify customer needs
  • Listen, respond, and mediate between customers and suppliers
  • Clarify inquiries about service, payment, and technical requirements
  • Provide accurate information and follow set processes via email and phone
Requirements:
  • Slovenian: C2 level and advanced English
  • Excellent communication and interpersonal skills
  • User-friendly PC skills: Office 365, CRM Database, and other internal platforms
  • Problem-solving and solution-driven mentality
  • Positive, motivated mindset
  • Goal-oriented work approach
  • Affinity with accommodation platforms
  • Experience within customer service or contact center environments
Benefits:
  • Feel Good program with Spanish lessons, quizzes, and group activities
  • Free private health insurance
  • Flexible remuneration in nursery school transport
  • Multicultural and international working environment
  • Modern office spaces with free coffee and fruit

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