SAP Technical Quality Manager
hace 4 semanas
As a key member of the Customer Success organization, you will work with customers with Premium Engagement contracts to deliver contracted services. Your expertise in SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies will be essential in driving business value and ensuring customer satisfaction.
Key Responsibilities- Support or execute analysis of customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics.
- Support or execute engagement planning of Premium Engagement services to customer situation/requirements, solutions, create a value proposition, secure customer alignment, including working with the account team, expert engagement engineer, solution or industry experts, partners, executive sponsors, or delivery support teams.
- Support engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, contract management, and services delivery.
- Execute engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops.
- Strong SAP business and technical solution architecture expertise.
- 8+ years of experience with SAP's Enterprise Solutions, Industry Solutions, Platform Solutions, SaaS Solutions, Third-Party Technologies, or Partner Technologies.
- Experience with SAP HANA, S/4 HANA, or SAP Business Technology Platform preferred.
- SAP project management, value management, and quality management practices.
- Experience leading design, implementation, and change management projects.
- Pre-sales, Solutioning, Procurement, Contract Lifecycles, Contract Renewals, and Customer Retention experience.
- Experience working with c-levels, senior leaders, influencers, and believed advisors.
- Strong facilitation, negotiation, and de-escalation skills.
- Bachelor or Master's Degree: Science, Tech, Engineering, Math, Economics, or Business Management.
- Strong English Proficiency.
- Strong Spanish Proficiency.
SAP is a cloud company with over 200 million users and more than 100,000 employees worldwide. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an email with your request to Recruiting Operations Team.
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SAP Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España Sap A tiempo completoJob Title: Technical Quality ManagerSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key Responsibilities:Lead the Premium Engagement program and support or execute...
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SAP Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España Sap A tiempo completoJob Title: Technical Quality ManagerSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key Responsibilities:Lead the Premium Engagement program and support or execute...
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SAP Technical Quality Manager
hace 4 semanas
Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work with customers with Premium Engagement contracts to deliver contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work with customers with Premium Engagement contracts to deliver contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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SAP Technical Quality Manager
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering high-quality services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for the overall delivery of contracted services to our Premium Engagement customers.Key ResponsibilitiesLead the Premium Engagement program and support or execute analysis of customer...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work closely with customers who have Premium Engagement contracts to ensure the successful delivery of contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will work closely with customers who have Premium Engagement contracts to ensure the successful delivery of contracted services.Key ResponsibilitiesLead the Premium Engagement program and support or execute...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleSAP is seeking a highly skilled Technical Quality Manager to join our Customer Success organization. As a key member of our team, you will be responsible for delivering contracted services to our customers with Premium Engagement contracts.Key ResponsibilitiesLead Premium Engagement programs and support or execute analysis of customer...
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