Sales Order Specialist II

hace 6 días


Madrid, Madrid, España Bmc Software A tiempo completo

About the Role

The Sales Order Specialist will be responsible for working closely with our internal Sales Teams and our internal Eco System to prepare and validate Quotations and Order Forms within agreed Service Level Agreements (SLAs). This role will support primarily the Israel and the Middle East region, with possible ad hoc support of other regions as needed.

Key Responsibilities

  • Analyze customers' inventory, existing and previous contracts to ensure accurate order processing.
  • Generate and support quotes, preparing contracts and order forms in accordance with established policies and procedures.
  • Capture all non-standard approvals and ensure deal submission upon signature of contract/order form.
  • Provide effective customer service for all internal customers by utilizing excellent, in-depth knowledge of company services, including legal support and contractual agreements.
  • Ensure orders are compliant with established licensing policies in accordance with Corporate, SOX, Revenue Recognition policies and procedures.
  • Validate and process all orders with focus on accuracy and completion for submission.
  • Leverage knowledge of license revenue recognition requirements and software accounting to ensure accurate order processing.

Requirements

  • Bachelor's Degree or 1 to 4 years of work experience in a similar role.
  • Excellent analytical and problem-solving skills, with ability to work in a fast-paced environment.
  • Strong communication and interpersonal skills, with ability to work effectively with cross-functional teams.
  • Proficiency in software applications, including Microsoft Office and other relevant tools.


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