Empleos actuales relacionados con Spécialiste en Service Client - Barcelona, Barcelona - Papernest
-
Spécialiste en service client
hace 1 semana
Barcelona, Barcelona, España Papernest A tiempo completoMissionUn Spécialiste en service client est chargé de traiter les questions, commentaires et réclamations des contrats papernest énergie sur tous les canaux de communication disponibles. Son objectif est de fournir des expériences client positives en améliorant les relations entre eux et en fournissant des solutions opportunes.Compétences...
-
Senior Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Client Service Specialist to join our team at ADP, Inc. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring their complete satisfaction with our solutions.Key ResponsibilitiesProvide...
-
Senior Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp, Inc. A tiempo completoAbout the RoleWe are seeking a highly skilled and experienced Senior Client Service Specialist to join our team at ADP, Inc. As a key member of our client support team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and ensuring their complete satisfaction with our solutions.Key ResponsibilitiesProvide...
-
Field Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service SpecialistWe are seeking a highly skilled Field Service Specialist to join our team at Thermo Fisher Scientific. As a Field Service Specialist, you will be responsible for delivering complete services on laboratory products, including installation, repairs, and preventative maintenance.Key Responsibilities:Perform on-site...
-
Field Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Mygwork A tiempo completoJob Title: Field Service SpecialistWe are seeking a highly skilled Field Service Specialist to join our team at Thermo Fisher Scientific. As a Field Service Specialist, you will be responsible for delivering complete services on laboratory products, including installation, repairs, and preventative maintenance.Key Responsibilities:Perform on-site...
-
Technical Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Werfen A tiempo completoJob Title: Technical Service SpecialistOverviewThe Technical Service Specialist will be responsible for leading the service of assigned instrument platforms, ensuring the proper functioning of the service and continuous improvement of performance metrics.About the PositionKey ResponsibilitiesAddress escalated technical issues and provide timely...
-
Field Service Specialist
hace 1 mes
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Title: Field Engineer SpecialistAt Thermo Fisher Scientific, we are seeking a highly skilled Field Engineer Specialist to join our team. As a Field Engineer Specialist, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Perform on-site installation, repair, and preventive maintenance of...
-
Field Service Specialist
hace 1 mes
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Title: Field Engineer SpecialistAt Thermo Fisher Scientific, we are seeking a highly skilled Field Engineer Specialist to join our team. As a Field Engineer Specialist, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Perform on-site installation, repair, and preventive maintenance of...
-
Field Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Title: Field Engineer SpecialistAt Thermo Fisher Scientific, we are seeking a highly skilled Field Engineer Specialist to join our team. As a Field Engineer Specialist, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Perform on-site installation, repair, and preventive maintenance of...
-
Field Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob Title: Field Engineer SpecialistAt Thermo Fisher Scientific, we are seeking a highly skilled Field Engineer Specialist to join our team. As a Field Engineer Specialist, you will be responsible for providing technical support and maintenance services to our customers.Key Responsibilities:Perform on-site installation, repair, and preventive maintenance of...
-
Field Service Specialist
hace 2 semanas
Barcelona, Barcelona, España Werfen A tiempo completoJob SummaryWe are seeking a skilled Field Service Specialist to join our team at Werfen. As a Field Service Specialist, you will be responsible for providing technical support to our clients in the field, ensuring the highest quality service and maintaining our market leadership.Key ResponsibilitiesPerform preventative maintenance, repair, and/or...
-
iHCM Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp A tiempo completoAbout the RoleWe are seeking a highly skilled iHCM Client Service Consultant to join our team at ADP. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, chat, and ticket...
-
iHCM Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp A tiempo completoAbout the RoleWe are seeking a highly skilled iHCM Client Service Consultant to join our team at ADP. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, chat, and ticket...
-
iHCM Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp A tiempo completoJob Title: iHCM Client Service ConsultantWe are seeking a highly skilled and service-oriented iHCM Client Service Consultant to join our team in Barcelona. As a key member of our HR and Payroll team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.Key...
-
iHCM Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp A tiempo completoJob Title: iHCM Client Service ConsultantWe are seeking a highly skilled and service-oriented iHCM Client Service Consultant to join our team in Barcelona. As a key member of our HR and Payroll team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.Key...
-
Field Service Specialist
hace 2 semanas
Barcelona, Barcelona, España Thermo Fisher Scientific A tiempo completoJob SummaryWe are seeking a highly skilled Field Service Specialist to join our team at Thermo Fisher Scientific. As a Field Service Specialist, you will be responsible for providing technical support and maintenance services to our customers.Key ResponsibilitiesPerform on-site installation, repair, and preventive maintenance of medical equipment.Provide...
-
Customer Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Solutions & Decisions A tiempo completoJob Title: Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Solutions & Decisions. As a key member of our customer-facing team, you will be responsible for ensuring the efficient flow of orders and providing exceptional logistics customer service support.Key Responsibilities:Consolidate order...
-
Customer Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Solutions & Decisions A tiempo completoJob Title: Customer Service SpecialistWe are seeking a highly skilled Customer Service Specialist to join our team at Solutions & Decisions. As a key member of our customer-facing team, you will be responsible for ensuring the efficient flow of orders and providing exceptional logistics customer service support.Key Responsibilities:Consolidate order...
-
iHCM Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp A tiempo completoAbout the RoleWe are seeking a highly skilled iHCM Client Service Consultant to join our team at ADP. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, chat, or ticket...
-
iHCM Client Service Specialist
hace 3 semanas
Barcelona, Barcelona, España Adp A tiempo completoAbout the RoleWe are seeking a highly skilled iHCM Client Service Consultant to join our team at ADP. As a key member of our organization, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to clients via phone, chat, or ticket...
Spécialiste en Service Client
hace 2 meses
**À propos de Papernest**
Papernest est une entreprise innovante qui révolutionne la gestion des contrats et abonnements. Nous sommes à la recherche d'un Spécialiste en Service Client pour rejoindre notre équipe dynamique.
**Mission**
Le Spécialiste en Service Client est chargé de traiter les questions, commentaires et réclamations des contrats Papernest énergie sur tous les canaux de communication disponibles. Son objectif est de fournir des expériences client positives en améliorant les relations entre eux et en fournissant des solutions opportunes.
**Fonctions**
- Interagir avec les clients, prospects, partenaires et fournisseurs principalement par téléphone (environ 50 appels/jours), pour leur fournir une assistance et des informations.
- S'assurer que les mesures appropriées sont prises pour résoudre les problèmes et les préoccupations des clients.
- Conserver les enregistrements des interactions des clients avec les détails des demandes de renseignements, des plaintes ou des commentaires.
- Contrôler le respect des processus de production et alerter en cas d'écarts.
- Valider et suivre les contrats demandés par nos prospects, clients et partenaires.
- Appliquer les processus définis et mettre à jour la documentation si nécessaire en accord avec le manager.
- Effectuer d'autres tâches connexes assignées.
**Compétences requises**
- Compétences en communication, y compris l'écoute active.
- Orienté vers le service et capable de résoudre les griefs des clients.
- Compétences informatiques maîtrisées et capacité d'apprendre de nouveaux logiciels.
- Connaissance ou capacité à apprendre un produit, un service ou un domaine de spécialisation en service client.
**Langue**
Le Spécialiste en Service Client doit être bilingue en français et avoir une bonne connaissance de l'anglais.
