iHCM Client Service Specialist

hace 2 semanas


Barcelona, Barcelona, España Adp A tiempo completo
Job Title: iHCM Client Service Consultant

We are seeking a highly skilled and service-oriented iHCM Client Service Consultant to join our team in Barcelona. As a key member of our HR and Payroll team, you will be responsible for providing exceptional customer service to our clients, ensuring their queries are resolved efficiently and effectively.

Key Responsibilities:
  • Provide first-level support to clients via phone, chat, or ticket system
  • Respond to client inquiries and resolve issues related to iHCM software
  • Collaborate with internal teams to ensure seamless service delivery
  • Develop and maintain in-depth knowledge of iHCM software and its various modules
  • Participate in training and development programs to enhance skills and expertise
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Office and ability to learn new software
  • Fluency in Dutch and English, both written and spoken
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • The chance to work with a leading global HR and Payroll solutions provider


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