Customer Service Representative

hace 4 semanas

Barcelona, Barcelona, España NewCo Communications A tiempo completo
{"h1": "Customer Service Representative", "p": "At NewCo Communications, we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing top-notch customer service to our clients. Your primary goal will be to ensure that our customers receive accurate and timely information regarding our products and services.

Responsibilities:

* Handle client inquiries and basic technical complaints in a professional and courteous manner
* Provide accurate and timely information to customers regarding our products and services
* Assist customers with inquiries, complaints, and problem resolutions
* Document all customer interactions meticulously

Requirements:

* Native-level proficiency in Dutch or Flemish (both spoken and written)
* Good knowledge of English to effectively communicate with colleagues and handle customer interactions
* Ability to maintain security procedures around sensitive data
* High school diploma or equivalent qualification
* Previous experience in customer service or a related field is a plus

What We Offer:

* Multicultural, fun, and friendly work environment
* Hybrid working model
* Internal growth opportunities
* Staff incentives and reward schemes
* Permanent position and competitive salary
* Unlimited coffee and fresh fruit during office days
* Free online Spanish lessons (outside working hours)
* Comprehensive support for mental health and well-being - Ifeel app

If you are passionate about providing exceptional customer service and have a strong background in customer support, we encourage you to apply for this exciting opportunity.

Please submit your resume highlighting your relevant experience and why you would be a great fit for this role.

#J-18808-Ljbffr"}

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