Customer Experience Ambassador
hace 7 días
Opportunity
At Maersk, we are pioneers in logistics, driving innovation to simplify the complex and make it customer-friendly. We empower our team members to find new ways to deliver intelligent solutions for customers worldwide. This role is about making a positive impact on our world, creating a better tomorrow through socially, economically, and globally responsible practices.
We Offer
Maersk offers a global career at the forefront of world trade, with modern talent development initiatives and competitive benefits. Our people define our company's industry leadership, global team culture, and customer-centric focus every day.
Key Responsibilities
- Manage and monitor the end-to-end shipment process to ensure seamless execution.
- Coordinate with various stakeholders in shipment process handling to maintain effective communication.
- Orchestrate the overall flow of an end-to-end shipment to provide value-added solutions to customers.
- Provide timely resolution and response to customers through effective query resolution with shippers, customers, key account managers, and other stakeholders.
- Maintain a customer-centric approach to prevent errors and take preventive measures to eliminate repetition of errors.
Join Our Team
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