Technical Support Specialist

hace 2 días

Barcelona, Barcelona, España Free Now A tiempo completo

About the Role

We are seeking a dynamic and detail-oriented Technical Support Specialist to join our team at Free Now. As one of the primary Zendesk Administrators, you will lead the ongoing development and maintenance of our Zendesk instances.

Key Responsibilities

  • Execute daily configurations and provide support to ensure seamless service delivery
  • Drive continuous improvements to our service platform
  • Collaborate with functional leaders, organizational units, and subject matter experts to identify and develop new business processes
  • Integrate other applications and configure applications to meet strategic initiatives and client requirements

Requirements

We are looking for a highly skilled and experienced Technical Support Specialist who can work closely with our team to deliver exceptional service. If you have a passion for IT and a drive to deliver high-quality support, we want to hear from you.

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