SAP Enterprise Cloud Services Technical Service Manager
hace 2 días
SAP is a company that enables individuals to bring out their best. Our culture is centered around collaboration and a shared passion to help the world run better. We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a collaborative team environment with a strong focus on learning and development, recognition for individual contributions, and a variety of benefit options.
About SAP Enterprise Cloud ServicesSAP Enterprise Cloud Services (ECS) is part of the Product Engineering board area in SAP. ECS provides cloud-hosted infrastructure, technical & application managed services to SAP private cloud customers. The Technical Service Manager (TSM) is the single point of contact for all technical topics in the context of the customer's S/4 HANA Private Cloud engagement.
Key Responsibilities- Support customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team.
- Act as a trusted technical advisor to customers and partners, analyzing business requirements and problems, and working across SAP departments to provide quality services, resolve technical complexities, and accompany customers throughout their cloud transformation journey.
- Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point for technical issues, service requests, and incidents.
- Understand customer business, goals, and challenges to suggest technical solutions & services.
- Offer comprehensive knowledge of SAP S/4HANA architecture, conversion, migration path, methodology, and tools.
- Identify top issues, define & execute service plan activities and orchestrate implementation of technical action items across customer landscapes.
- Design optimal SAP configuration to maximize system performance and availability.
- Identify and position offerings by SAP that deliver value to the customer.
- Minimum 7+ years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis).
- Minimum 3 years of experience in a customer-facing role.
- Hands-on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase databases.
- Experience in de-escalating critical situations.
- Fluency in Spanish and English is mandatory. Fluency in Italian, Portuguese, or Turkish is an advantage.
- Solid know-how in SAP Technologies and Products (SAP certification highly beneficial).
- Hyperscalers certification (AWS, Azure, GCP) is a plus.
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Madrid, Madrid, España Sap Se A tiempo completoTechnical Service Manager at SAP Enterprise Cloud ServicesSAP Enterprise Cloud Services (ECS) is a part of the Product Engineering board area in SAP. ECS is responsible for providing cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers.Job SummaryWe are seeking a Technical Service Manager to join our SAP...
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Madrid, Madrid, España Sap Se A tiempo completoTechnical Service Manager at SAP Enterprise Cloud ServicesSAP Enterprise Cloud Services (ECS) is a part of the Product Engineering board area in SAP. ECS is responsible for providing cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers.Job SummaryWe are seeking a Technical Service Manager to join our SAP...
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Madrid, Madrid, España Sap Se A tiempo completoTechnical Service Manager at SAP Enterprise Cloud ServicesSAP Enterprise Cloud Services (ECS) is a part of the Product Engineering board area in SAP. ECS is responsible for providing cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers. As a Technical Service Manager, you will contribute to SAP's global...
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Madrid, Madrid, España Sap Se A tiempo completoTechnical Service Manager at SAP Enterprise Cloud ServicesSAP Enterprise Cloud Services (ECS) is a part of the Product Engineering board area in SAP. ECS is responsible for providing cloud-hosted infrastructure, technical & application managed services to our SAP private cloud customers. As a Technical Service Manager, you will contribute to SAP's global...
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SAP Enterprise Cloud Services Technical Service Manager
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Madrid, Madrid, España Sap Se A tiempo completoAbout the RoleSAP Enterprise Cloud Services is seeking a highly skilled Technical Service Manager to join our team. As a Technical Service Manager, you will play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape.Key...
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Madrid, Madrid, España Sap Se A tiempo completoAbout SAP Enterprise Cloud ServicesSAP Enterprise Cloud Services (ECS) is a leading provider of cloud-hosted infrastructure and technical managed services to SAP private cloud customers. As a trusted partner, ECS enables businesses to accelerate their cloud transformation journey and achieve their desired business outcomes.Job SummaryWe are seeking a highly...
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Madrid, Madrid, España SAP A tiempo completoJoin SAP Enterprise Cloud Services as a Technical Service ManagerWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4 HANA adoption and cloud transformation journey.Key Responsibilities:Act as the...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers' SAP S/4HANA adoption journey and ensuring their success in the cloud.Key ResponsibilitiesAct as a trusted technical advisor to our customers,...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers' SAP S/4HANA adoption journey and ensuring their success in the cloud.Key ResponsibilitiesAct as a trusted technical advisor to our customers,...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers' SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as the primary point of contact for customers, providing technical guidance...
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Technical Service Manager at Enterprise Cloud Services
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers' SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as the primary point of contact for customers, providing technical guidance...
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Madrid Centro, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a key member of our team, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...
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Madrid Centro, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a key member of our team, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...
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Madrid, Madrid, España SAP A tiempo completoJoin Our Team as a Technical Service ManagerWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key Responsibilities:Act as a trusted technical advisor...
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Madrid, Madrid, España SAP A tiempo completoJoin Our Team as a Technical Service ManagerWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key Responsibilities:Act as a trusted technical advisor...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape.Key...
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Madrid, Madrid, España SAP A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape.Key...
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Madrid, Madrid, España Sap A tiempo completoAbout the RoleWe are seeking a highly skilled Technical Service Manager to join our SAP Enterprise Cloud Services team. As a Technical Service Manager, you will play a critical role in supporting our customers with their SAP S/4HANA adoption and cloud transformation journey.Key ResponsibilitiesAct as a trusted technical advisor to our customers and partners,...
