Salesforce Technical Lead
hace 1 semana
About the Role:
Omega CRM, a leading provider of Customer Experience services, is seeking a highly skilled Salesforce Technical Lead to join our team. As a Technical Lead, you will play a key role in supporting our sales and functional teams in delivering successful Salesforce implementations.
Main Responsibilities:
- Provide technical expertise to support sales and functional teams in assigned accounts, including solution design, estimation, and assumptions.
- Collaborate with Project Managers and Delivery Managers to provide technical leadership and identify the best solutions to meet project requirements.
- Detect and notify risks in technical project management and ensure compliance with agreed software quality standards.
- Supervise effort estimations of development and support teams during testing phases and ensure smooth project progress.
- Participate in project demos and ensure final delivery of technical documentation.
- Develop and train technical teams, advising on methodological improvements and identifying technical up-selling opportunities.
Requirements:
- 3+ years of experience in Salesforce.com implementations, with a focus on full lifecycle implementations.
- Experience in Salesforce.com projects, including Sales Cloud, Service Cloud, and Marketing Cloud.
- High level of English proficiency.
What We Offer:
- Permanent contract with flexible schedule.
- Certifications plan to improve skills and obtain official certifications.
- Home office flexibility and flexible retribution options.
- Health insurance and professional development opportunities.
About Us:
Omega CRM is committed to accelerating business experiences (BX) for our customers. Our 360-degree solutions enable business transformation and acceleration through technology and data applied to Customer #OmnichannelExperiences in fields such as #CustomerServices, #eCommerce, #Analytics, or #Marketing. We serve companies from various sectors, including #Retail, #LifeandSciences, #Manufacturing, #Education, #NonProfit, and #NGO.
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