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Sales Cluster Director

hace 2 meses

Laza, Orense, España Teleperformance Spain A tiempo completo

**About Teleperformance Spain**

Teleperformance Spain is a leading provider of customer experience management and contact center business process outsourcing services. Our company employs around 4,700 people in 10 sites, operating across various business sectors and continents on behalf of major international companies.

**Our Mission**

We strive to create a work environment that inspires and motivates our employees. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.

**Job Summary**

We are seeking a highly skilled Sales Cluster Manager to join our team in Spain. The successful candidate will be responsible for designing, implementing, and coordinating the sales strategy of managers and sales professionals.

**Key Responsibilities**

  • Design and implement sales strategies to drive business growth and revenue
  • Manage and analyze performance data to inform business decisions
  • Engage and manage stakeholders to achieve business objectives
  • Collaborate with the Head of Business to optimize operational efficiency and improve processes
  • Monitor and develop the performance of operational teams
  • Provide guidance and coaching to team managers to achieve targets and KPIs

**Requirements**

  • Minimum 12 months experience as a Team Manager or similar role
  • Consistent QoQ winning attitude, strong people orientation, and structured strategy
  • University degree or equivalent experience
  • Excellent level of English
  • Strong presentation, analytical, and problem-solving skills
  • Ability to work with multiple projects simultaneously in a complex environment

**What We Offer**

  • Competitive salary
  • Referral program with a fee of up to €2,000
  • Permanent presence of coaches for personal and professional development
  • Established career path for growth within the company
  • Employment with the world's largest provider of contact center services
  • Excellent work environment and great colleagues