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Assistant Accounts Receivable Specialist
hace 2 meses
Job Summary
The Accounts Receivable Specialist will be responsible for updating receivables by checking deposits on Ria's bank accounts, identifying deposits and recording them on the system to update the agent's account.
Key Responsibilities
- Verify and update receivables by checking deposits on Ria's bank accounts and recording them on the system.
- Communicate with agents regarding payment discrepancies and work to resolve issues in a timely manner.
- Provide exceptional customer service by responding to agent inquiries and reviewing their financial situation with the company.
- Suspend debtors' accounts as necessary.
- Transfer files to Collections in case the AR clerk has been unable to recover the due amount.
Requirements
- Minimum A-level education, degree in a financial discipline is an advantage.
- 1-2 years' work experience, preferably in a call center environment.
- Excellent oral and written communication skills in Portuguese (and English or Spanish).
- Team player with a detail-oriented and accurate approach.
- Ability to be flexible and adaptable when working in a fast-paced environment.
