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Job Summary
We are seeking a highly skilled Technical Solutions Expert to join our team at TikTok. As a key member of our organization, you will play a critical role in driving the adoption of our Signal and Performance products among top advertisers.
Key Responsibilities
- Spearhead the discovery and implementation of our Signal and Performance products with TikTok's top advertisers, with a focus on reducing clients' overall Time to Value.
- Run technical enablement workshops with client-side development and marketing teams, providing clear and concise explanations of TikTok's marketing and attribution products.
- Provide proactive support to internal teams throughout the client integration lifecycle, offering expert advice on the technical components of our product suite.
- Partner with Data Analysts to develop bespoke dashboards and reporting, showcasing the team's impact on program KPIs and product-level insights.
- Stay up-to-date on the latest industry changes and developments, positioning yourself as a thought leader across XFN teams.
Minimum Qualifications
- Bachelor's degree in computer or data science, or a similar technical field of study, or equivalent practical experience.
- 6+ years of digital and/or mobile advertising background, with a strong understanding of advertiser measurement technology.
- Proven customer-facing experience in a technical consulting capacity, with the ability to translate complex technical concepts to non-technical audiences.
- Demonstrated experience partnering with Sales and Product Marketing teams to drive product adoption across key client accounts.
- Understanding of server-side technologies, particularly APIs.
Preferred Qualifications
- Front-end development background and/or mobile development experience.
- Experience working with or implementing mobile SDKs (iOS and Android).
- Prior experience working with Mobile & Web analytical tools (Google Analytics, Firebase, Appsflyer, etc.).
