Customer Engagement Portfolio Manager

hace 2 semanas


Barcelona, Barcelona, España Eqs Group A tiempo completo
Customer Engagement Manager - Portfolio

At EQS Group, we're committed to delivering exceptional customer experiences. As a Customer Engagement Manager - Portfolio, you'll play a vital role in helping our customers achieve maximum return on investment (ROI) from our solutions.

Your Key Responsibilities:
  • Work closely with customers to understand their needs and goals, using data-driven insights to drive business growth.
  • Ensure customer satisfaction by addressing concerns, gathering feedback, and leveraging your expertise in SaaS and compliance solutions.
  • Collaborate with our support, sales, product, and marketing teams to provide an exceptional customer experience.
  • Offer inspiration and best practices to customers, helping them achieve their goals and maximize ROI.
  • Identify and close upsell opportunities, and uncover new cross-sell leads for our Sales team.
Why Join Us?

We're a leading international cloud software provider, dedicated to helping companies worldwide inspire trust and minimize risks. Our commitment to sustainability, diversity, equality, and well-being is reflected in our culture and benefits.

As a valued member of our team, you'll enjoy:

  • A trusting environment and opportunities for lifelong learning and development.
  • Flexible working arrangements and the ability to work from abroad within the EU.
  • A wide range of benefits and perks, tailored to your location.

Join us on our exciting journey to become the leading European cloud provider for corporate compliance and investor relations solutions.



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