Senior Manager, Customer Engagement Technologies

hace 4 semanas


Barcelona, Barcelona, España Galderma A tiempo completo

Unlocking Digital Potential

We are seeking a Senior Manager, Customer Engagement Technologies to lead the discovery, implementation, and continuous improvement of our Customer and MarTech Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our marketing and business partners, globally.

This position is responsible for the full service, operation, and delivery of Galderma's Digital Customer Engagement Technology Application Portfolio.

Key Responsibilities:

  • Manage overall audience enablement for marketing, sales, and service end-points including system connectivity, automation of data refreshes, manual ad-hoc list pulls, and ongoing optimisations.
  • Develop, implement, and document requirements, business rules, workflows, and processes for marketing automation tools.

About Galderma

Galderma is a pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that spans the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermo-cosmetics, and Therapeutic Dermatology.

We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world.

With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams.

Located in the upscale Eixample District in the heart of Barcelona, Galderma's Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.



  • Barcelona, Barcelona, España Galderma A tiempo completo

    About the RoleWe are seeking a highly skilled Senior Manager, Customer Engagement Technologies to lead our digital customer engagement efforts globally. This role will be responsible for the full service, operation, and delivery of Galderma's Digital Customer Engagement Technology Application Portfolio.Key ResponsibilitiesManage overall audience enablement...


  • Barcelona, Barcelona, España Galderma A tiempo completo

    Job SummaryThe Senior Manager, Customer Engagement Technologies will lead the discovery, implementation, adoption, and continuous improvement of Galderma's Customer and MarTech (SalesForce) Platforms and other customer engagement technology and digital applications and services that enable best of breed Digital Initiatives and Marketing Automation for our...


  • Barcelona, Barcelona, España Sap A tiempo completo

    Senior Digital Customer Engagement ManagerWe are driven by a passion to help our customers succeed in their digital transformation journeys. Our team is focused on building a collaborative environment that fosters innovation, creativity, and growth.As a Senior Digital Customer Engagement Manager, you will be responsible for leading the end-to-end virtual...


  • Barcelona, Barcelona, España Sap A tiempo completo

    Job SummaryWe are seeking a highly skilled Senior Digital Customer Engagement Manager to join our team at SAP. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and driving sales to delivery handovers.Key Responsibilities* Drive sales to delivery handovers and customer onboarding, covering...


  • Barcelona, Barcelona, España Sap A tiempo completo

    About the RoleWe're looking for a highly skilled Senior Digital Customer Engagement Manager to join our team at SAP. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences across our European customer base.Key ResponsibilitiesDrive sales to delivery handover and customer onboarding, covering all...


  • Barcelona, Barcelona, España Hr4All A tiempo completo

    OverviewHr4All is seeking an experienced Customer Engagement Strategist to join our team. As a Senior CRM Executive, you will play a crucial role in driving customer engagement and improving overall business performance.


  • Barcelona, Barcelona, España SAP A tiempo completo

    Job SummaryWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our Client Delivery Engagement Shared Services unit, you will play a critical role in helping our customers adopt the S/4H Private Cloud solution seamlessly and effectively.Key ResponsibilitiesDrive sales to delivery handover and...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team.Responsibilities include:Delivering high-quality, actionable advice to executive clients through various...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team. The ideal candidate will have experience with or deep knowledge of CRM Customer Engagement Center vendors like...


  • Barcelona, Barcelona, España Eqs Group A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Engagement Portfolio Manager to join our team at EQS Group. As a key member of our Customer Engagement Team, you will play a crucial role in helping our customers generate maximum return on investment (ROI) from our solutions.Key ResponsibilitiesWork closely with customers to understand their business...


  • Barcelona, Barcelona, España Outreach Recruitment Agency A tiempo completo

    Outreach Recruitment Agency Job OfferWe are seeking a seasoned Customer Engagement Manager with expertise in e-commerce, online retail, or iGaming to join our team at Outreach Recruitment Agency. The ideal candidate will be based in Spain and have a strong understanding of Salesforce, Power BI, and SQL queries.Job Summary:The successful candidate will be...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team.Key Responsibilities:* Deliver high-quality, actionable advice to executive clients through various media channels*...


  • Barcelona, Barcelona, España SAP A tiempo completo

    Job SummaryWe are seeking a highly skilled Digital Customer Engagement Manager to join our SAP Enterprise Cloud Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences across the entire customer lifecycle.Key ResponsibilitiesDrive sales to delivery handover and customer onboarding, covering all...


  • Barcelona, Barcelona, España Sap A tiempo completo

    Job DescriptionWe're seeking a skilled Senior Digital Customer Engagement Manager to join our team at SAP. As a key member of our customer-facing unit, you'll be responsible for delivering exceptional virtual customer engagement and ensuring seamless adoption of our RISE SAP S/4HANA Private Cloud Edition solution.Key Responsibilities:Drive sales to delivery...


  • Barcelona, Barcelona, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences and ensuring seamless adoption of our SAP Cloud solutions.Key ResponsibilitiesDrive sales to delivery handover and customer onboarding,...


  • Barcelona, Barcelona, España Gartner A tiempo completo

    About the RoleWe're seeking a Senior Research Director with expertise in CRM Customer Engagement Center and Digital Customer Service vendors, platforms, markets, and technologies to join our Customer Service and Support Technology research team. Experience with or deep knowledge of CRM Customer Engagement Center vendors like Salesforce, Microsoft, Oracle,...


  • Barcelona, Barcelona, España Sap A tiempo completo

    About the RoleWe are seeking a talented Digital Customer Engagement Manager to join our SAP Enterprise Cloud Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring seamless adoption of our SAP S/4HANA Private Cloud solution.Key ResponsibilitiesDrive sales to delivery handover and...


  • Barcelona, Barcelona, España Sap A tiempo completo

    About the RoleWe are seeking a highly skilled Digital Customer Engagement Manager to join our team at SAP. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences across Europe.Key ResponsibilitiesDrive sales to delivery handover and customer onboarding, covering all technical and project...


  • Barcelona, Barcelona, España Sap A tiempo completo

    Job SummaryWe are seeking a highly skilled Digital Customer Engagement Manager to join our SAP Enterprise Cloud Services team. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring seamless adoption of our S/4HANA Private Cloud solution.Key ResponsibilitiesDrive sales to delivery handover and...

  • Growth Manager

    hace 1 mes


    Barcelona, Barcelona, España Luzia A tiempo completo

    About the RoleWe are seeking a skilled Growth Manager to join our team at Luzia, Europe's fastest-growing AI company. As a key member of our team, you will be responsible for driving customer engagement and retention through data-driven marketing strategies and personalized customer experiences.Key Responsibilities Develop a comprehensive engagement strategy...