Customer Success Manager

hace 6 días

Madrid, Madrid, España SAP A tiempo completo
About the Role

We are seeking a highly skilled Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for driving customer success and growth through strategic account management, business transformation, and global transformation expertise.

Key Responsibilities
  • Develop and execute customer success plans to drive growth and retention
  • Build and maintain strong relationships with key customers and stakeholders
  • Provide strategic guidance and support to customers to help them achieve their business goals
  • Collaborate with cross-functional teams to identify and pursue new business opportunities
  • Stay up-to-date with industry trends and developments to provide expert advice to customers
Requirements
  • 2-5 years of experience in customer success, account management, or a related field
  • Proven track record of driving customer growth and retention
  • Strong business acumen and understanding of global transformation
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
About SAP

SAP is a leading provider of enterprise software solutions, helping organizations run better and improve their performance. We are committed to innovation, customer satisfaction, and employee development. Our team is passionate about delivering exceptional results and making a positive impact on our customers' businesses.

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