Customer Experience Champion

hace 1 semana

Barcelona, Barcelona, España Back Market A tiempo completo
{"title": "Customer Experience Specialist", "subtitle": "Join Back Market's mission to empower sustainable tech consumption", "content": "

At Back Market, we're revolutionizing the way people consume technology. As a Customer Experience Specialist, you'll play a crucial role in ensuring our customers have an exceptional experience, from initial contact to post-purchase support.

Our team is passionate about making a positive impact on the environment, and we're committed to hiring talented individuals who share our vision. If you're a customer-centric professional with a passion for sustainability, we'd love to hear from you.

Key Responsibilities:

  • Provide timely and effective support to customers via email, phone, and live chat
  • Proactively identify and resolve customer issues, ensuring a seamless experience
  • Collaborate with cross-functional teams to develop and implement customer-centric solutions
  • Stay up-to-date with industry trends and best practices to continuously improve customer experience

What You'll Get:

  • A competitive salary and equity package
  • A comprehensive benefits package, including health insurance and paid time off
  • Opportunities for professional growth and development
  • A dynamic and inclusive work environment

At Back Market, we're committed to diversity, equity, and inclusion. We believe that a diverse and inclusive workplace is essential to driving innovation and success. We welcome applications from candidates of all backgrounds and perspectives.

Ready to join our mission? Apply now and let's work together to create a more sustainable future for technology consumption

", "company": "Back Market", "location": "Remote", "language": "en-US"}

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