Logistics Coordinator
hace 1 semana
This is a key position within our operations team, responsible for ensuring the smooth running of our sites and the efficient dispatch of orders to our customers.
As an Area Manager, you will be leading a team that is dedicated to maintaining high standards of safety, efficiency, and quality. You will be responsible for analysing and implementing changes to improve productivity and quality, as well as overseeing projects to streamline processes and improve customer service.
Key Responsibilities:
- Lead a team of operations professionals to ensure the safe and efficient operation of our sites.
- Analyse and implement changes to improve productivity and quality, and to drive business growth.
- Oversee projects to streamline processes, optimise productivity, and improve customer service.
- Work collaboratively with management-level colleagues to standardise shift practices and improve operational excellence.
A Day in the Life
You will work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You will also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks.
About the Team
Our operations team is responsible for ensuring the smooth running of our sites and the efficient dispatch of orders to our customers. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts.
We are a people-focused and supportive team, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations. Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services.
Basic Qualifications
- A degree.
- Relevant experience in people management.
- Relevant experience of communicating with a wide range of stakeholders, including your peers and leadership.
- Relevant experience in using data or anecdotal evidence to influence business decisions.
- Advanced proficiency in verbal and written English and local language.
Preferred Qualifications
- Experience working with Lean, Six Sigma and Kaizen techniques.
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.
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