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Service Support Specialist
hace 2 meses
", "p": "At Bruker, we are committed to empowering scientists to make groundbreaking discoveries and develop innovative solutions that improve human life. As a Service Support Engineer, you will play a critical role in delivering exceptional customer service and technical expertise to our customers.
", "ul": [{"li": "Provide technical support and assistance to customers and colleagues, either directly or remotely, to ensure seamless installation, commissioning, and maintenance of our instrumentation."}, {"li": "Collaborate with customers and colleagues to plan and execute site installations, ensuring timely and efficient delivery of our products."}, {"li": "Conduct thorough inspections, installations, and testing of systems and accessories at customer sites, providing comprehensive training and support."}, {"li": "Perform breakdown and planned maintenance at customer sites, ensuring minimal downtime and optimal performance."}, {"li": "Validate systems to certifiable standards, providing technical input to the sales team in non-routine sales cases."}, {"li": "Frequent travel within Spain and Portugal, with occasional travel to customer sites abroad, is expected."}], "h3": "Requirements
", "ul": [{"li": "Bachelor\u2019s degree in electrical or electronic engineering, chemistry, or a related discipline, or equivalent experience in the Chromatography and Mass Spectrometry field."}, {"li": "Specialized knowledge in GC, LC, MS Triple Quadrupole, QTOF, and Maldi TOF MS techniques is an advantage."}, {"li": "Solid technical or scientific background gained in industry or academia, with a current driving license valid in Spain and Portugal."}, {"li": "No visa restrictions preventing travel in the USA or EU."}], "h3": "Skills and Experience
", "ul": [{"li": "Ability to take responsibility for the complete installation and commissioning of sophisticated instrumentation and instruct users in its basic operation."}, {"li": "Capacity to diagnose causes of malfunction and actively resolve customers\u2019 service problems."}, {"li": "Good computer literacy, including familiarity with data system hardware and industry-standard operating systems."}, {"li": "Ability to communicate effectively at all levels with good spoken and written English."}, {"li": "Spanish as a native language, with other European languages a plus."}]
