Service Support Specialist

hace 4 semanas


RivasVaciamadrid, Madrid, España Bruker A tiempo completo

About the Role

Bruker is a leading analytical instrumentation company that enables scientists to make breakthrough discoveries and develop new applications that improve human life. As a Service Support Engineer, you will play a crucial role in delivering high-quality technical support to our customers.

Key Responsibilities

  • Provide technical support and assistance to customers and colleagues through remote diagnosis and on-site visits.
  • Familiarize yourself with our instrumentation prior to installation and participate in final testing processes.
  • Liaise with customers and colleagues to plan and execute site installations, maintenance, and repairs.
  • Inspect, install, set up, test, and achieve specifications of systems and accessories at customer sites.
  • Carry out breakdown and planned maintenance at customer sites and validate systems to certifiable standards.
  • Provide technical input to the sales team in non-routine sales cases.
  • Travel frequently within Spain and Portugal, with occasional travel to customer sites abroad.

Requirements

  • Outgoing and able to build relationships through trust and confidence.
  • Professional image and high standard of personal presentation.
  • Self-motivation and willingness to work with others towards a shared goal.
  • Ability to contribute to a team effort and accept individual responsibility.
  • Excel at continual learning in a rapidly advancing technological area.


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