Meeting & Events Coordinator
hace 2 semanas
About Radisson Hotel Group
Radisson Hotel Group is one of the world's largest hotel groups, boasting ten distinctive hotel brands and a presence in over 95 countries. Our company's core values are centered around delivering exceptional service, empowering our employees, and fostering a culture of growth and development.
Job Summary
We are seeking a highly motivated and sales-driven individual to join our dynamic team as a Cluster Group Meetings and Events Trainee. This role will be responsible for ensuring seamless client and guest experiences, driving sales conversions, and contributing to a sales-hungry culture within the team.
Key Responsibilities
- Respond to client inquiries in a timely and professional manner, adhering to Radisson Hotel Group standards.
- Complete the enquiry process through to signed contract stage, utilizing RHG tools to maximize conversion and sales opportunities.
- Participate in the conversion of inbound and outbound enquiries across all platforms.
- Collaborate with colleagues to maximize client and guest satisfaction, delivering a positive and responsive approach to enquiries and problem resolution.
- Develop and build own skills, knowledge, and experience within the meetings and events department, aligning with the company's culture of growth, development, and performance.
Requirements
- Proven experience in meetings and events.
- Ability to adapt to changing service environments.
- Strong relationship-building skills with existing clients and accounts.
- Creativity to produce a proactive sales culture environment.
- Proactive approach with a hands-on attitude.
- Passion for the hospitality industry.
- Ability to manage work, ensuring tasks assigned are delivered.
- Fluency in English and/or French and Spanish.
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