Customer Service Specialist with German
hace 3 días
BOSCH is a world-renowned multinational company seeking a passionate and proactive person to provide high-quality technical customer service within the international sector. If you have a passion for customer service and a fluent level of English and proficiency in German at a native level, we want to hear from you.
Key Responsibilities:- Ensure customer satisfaction and provide professional customer support.
- Manage service subscriptions, billing, and technical support for digital products.
- Follow up and ensure customer satisfaction, manage claims, and provide feedback to the management team.
- Fluency in German (Native or C2 Level).
- High level of English (C1).
- Excellent communication skills, both oral and written.
- Previous experience with customer service, offering technical support with knowledge of following standards and procedures.
- Advanced user of MS Office.
- Monday to Friday, 39 hours a week.
- 6 month contract with the possibility to join the company.
- Hybrid model.
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