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Client Relationship Manager
hace 3 meses
Location: Barcelona, Spain
Place of work: Hybrid
Join the dynamic team at Scentmate in Barcelona as a Client Relationship Manager, where you will serve as the primary contact for strategic SME clients within the DACH region. In a hybrid work setting, you will utilize our innovative fragrance solutions to cultivate and maintain client partnerships, fostering growth and creativity within a diverse and rewarding startup supported by DSM-Firmenich's extensive legacy.
ABOUT THE COMPANY:
Scentmate is an emerging fragrance company, backed by DSM-Firmenich, focused on catering to the needs of small and medium enterprises. We provide access to high-quality ingredients, innovations, and compliance solutions, dedicated to simplifying the process for manufacturers, entrepreneurial brands, and startups to discover the ideal fragrance for their products efficiently.
Your key responsibilities
Cultivate a successful working relationship with key SME client contacts in the DACH market. Proactively identify and engage new business opportunities in alignment with Scentmate's sales strategy. Position Scentmate as the essential partner for all client fragrance briefs. Strengthen relationships within client organizations, enhancing Scentmate's visibility and promoting it as a reliable strategic solution provider. Recognize business opportunities, decision-making factors, and success criteria, and develop an action plan in response to a dynamic market environment. Lead and coordinate projects with internal teams and clients, both proactively and reactively. Collaborate with internal stakeholders to enhance Scentmate's value proposition by gathering, analyzing, and transforming client feedback into actionable insights. Master the use of our tools to optimize internal resources and maximize customer lifetime value.We offer
Comprehensive on-the-job training, learning, and development opportunities. A vibrant and rewarding multicultural work environment. The chance to contribute to a company that is shaping a significant legacy through groundbreaking industrial innovations and technology. An inspiring journey of learning and transformation. A collaborative team atmosphere in a fast-paced and rewarding setting. A modern office space equipped with excellent amenities, complimentary coffee, tea, fresh fruits, and a flexible working policy.You should have
A minimum of 3 years of experience in sales within the perfumery or related sectors (personal care & household industry) in a customer management capacity. Proficiency in English and German; additional languages are advantageous. A customer-centric mindset with a commitment to delivering exceptional experiences. Willingness to travel for client visits. Strong organizational and interpersonal skills. Ability to quickly adapt to digital tools. An energetic, self-motivated team player with a proactive approach to problem-solving and a genuine passion for customer engagement. An agile mindset to collaborate with internal teams and present projects that deliver value to our clients.Our recruitment process
If you are interested in this opportunity, please submit your CV in English.
Commitment to Equal Opportunities
DSM-Firmenich is fully committed to fostering an inclusive environment, as we believe that when individuals feel engaged and empowered, their creativity and innovation lead to remarkable progress. We strive to create a workplace where opportunities are equitable, allowing everyone to thrive. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are dedicated to providing reasonable support for applicants with disabilities throughout our recruitment process.
