Technical Support Specialist

hace 4 días

Barcelona, Barcelona, España Ptc A tiempo completo
About the Role

We are seeking a highly skilled Technical Support Specialist to join our global team. As a key member of our support organization, you will provide world-class technical assistance to our customers and partners, utilizing your expertise in MCAD systems and software.

Key Responsibilities
  • Provide technical support to customers via phone, email, and online channels
  • Investigate and resolve complex technical issues related to PTC's MCAD systems
  • Collaborate with internal teams to ensure seamless support and services delivery
  • Develop and maintain knowledge articles and documentation to support customer success
  • Participate in continuous training and professional development to stay up-to-date with industry trends and technologies
Requirements
  • Strong technical background in MCAD systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced, dynamic environment
  • Fluency in English and one additional language (Italian, French, or German)
What We Offer

At PTC, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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