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Swedish-speaking Customer Solutions Expert
hace 3 meses
Are you enthusiastic about delivering exceptional service and solutions? Our client is seeking skilled individuals to enhance their dynamic projects.
We are looking for Swedish-speaking Customer Solutions Experts to collaborate with prestigious brands across diverse sectors, including technology, finance, travel, fashion, healthcare, and more.
What our client offers:
You will benefit from comprehensive training and continuous support from your supervisors and colleagues. You will develop expertise in innovative processes, improve your language and communication abilities, and engage in a digital workspace equipped with advanced technologies. The skills you gain with our client will not only contribute to their success but also pave the way for further career opportunities.
Benefits you will receive:
- Full-time employment, 39 hours per week: Monday to Friday from 09:00 to 17:30.
- Attractive salary with performance-based incentives.
- Meal vouchers and health insurance coverage.
- Accessible office location.
- Referral bonuses for introducing new talent.
- Extensive training on company operations and projects.
- Ongoing career development opportunities and specialized training programs.
- Possibility for international career advancement through the International Mobility Program.
Your responsibilities will include:
- Identifying and leveraging up-sell and cross-sell opportunities in partnership with Sales Agents and Partner Connection Managers.
- Articulating value propositions and unique selling points that resonate with customers' business objectives and IT strategies through solution selling techniques and cloud-based offerings.
- Providing tailored technical product insights based on customer needs and usage scenarios.
- Enhancing technical knowledge by implementing innovative strategies to foster customer success in the cloud environment.
- Assessing implementation requirements and pricing estimates to ensure precise cost projections for new services.
- Delivering technical demonstrations and solution overviews to clients via digital platforms.
- Acting as the primary technical liaison for prospective clients with the SMB Vendor Tele team.
- Conducting group and individual training sessions on specialized topics within the Center.
Qualifications:
- Fluency in Swedish and proficiency in English.
- 3-6+ years of experience in technology sales or business development.
- Thorough understanding of end-user scenarios, technical frameworks, and productivity solutions.
- Familiarity with identity, authentication, security, privacy, and compliance in cloud and hybrid environments.
- Knowledge of cloud deployment, planning, and management of cloud-based productivity tools.
- Passion for cloud technology, business trends, and advancements in technology.
- Demonstrated success in achieving goals and outstanding performance.
- Excellent interpersonal and communication skills for customer-facing roles.
- Results-driven, collaborative team player, adaptable to evolving environments.
- Alignment with core values of commitment, unity, integrity, recognition, and excellence.
About Nordic Jobs Worldwide
Nordic Jobs Worldwide is a premier Nordic recruitment agency dedicated to connecting candidates from Sweden, Finland, Norway, and Denmark with global businesses.
With offices in multiple locations, Nordic Jobs Worldwide is recognized as the leading language recruitment agency in the Nordic region. We match talented individuals with exciting job opportunities worldwide, having successfully assisted thousands in securing their ideal positions with numerous partners across various countries.
