Fraud Risk Specialist
hace 2 semanas
Accertify is a trusted partner to leading brands, providing industry-leading fraud prevention, chargebacks, and account protection solutions. We help our clients grow revenue and protect against loss. As a Fraud Analyst, you will play a crucial role in our mission to deliver exceptional digital experiences.
Key Responsibilities:- Work collaboratively with a team of industry experts to monitor real-time fraud decisioning software and independently resolve complex problems.
- Communicate fraud trends and share best practices with peers and leaders, ensuring a proactive approach to risk management.
- Perform manual reviews of queued transactions to determine the likelihood of fraud, utilizing a combination of new and existing tools.
- Develop client-specific expertise to support a model-first vision, maintaining professional persistence when reviewing transactions or speaking with customers.
- Research transaction risk, prioritize work to meet deadlines, and report platform issues as they arise.
- A strong desire to build a career in the fraud industry, with no previous experience required.
- Fluency in English and availability to work rotating shifts, including non-business hours, weekends, and holidays.
- Fine-tuned organizational, analytical, and critical thinking skills, with exceptional problem-solving abilities.
- Strong internet research skills and the ability to navigate multiple systems at once.
- Bachelor's Degree or similar university studies.
- Fluency in other EU languages or previous e-commerce fraud prevention/investigation experience.
This role will be located in our Accertify Madrid office, with the option to work in a hybrid environment after completing training. Training will be fully in-office for the duration of three months. We are a growing company, and we are looking for talented individuals to join our team.
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