Fraud Risk Specialist

hace 2 semanas


Madrid, Madrid, España Accertify A tiempo completo
Accertify Fraud Analyst Job Description

Accertify is a trusted partner to leading brands, providing industry-leading fraud prevention, chargebacks, and account protection solutions. We help our clients grow revenue and protect against loss. As a Fraud Analyst, you will play a crucial role in our mission to deliver exceptional digital experiences.

Key Responsibilities:
  • Work collaboratively with a team of industry experts to monitor real-time fraud decisioning software and independently resolve complex problems.
  • Communicate fraud trends and share best practices with peers and leaders, ensuring a proactive approach to risk management.
  • Perform manual reviews of queued transactions to determine the likelihood of fraud, utilizing a combination of new and existing tools.
  • Develop client-specific expertise to support a model-first vision, maintaining professional persistence when reviewing transactions or speaking with customers.
  • Research transaction risk, prioritize work to meet deadlines, and report platform issues as they arise.
Requirements:
  • A strong desire to build a career in the fraud industry, with no previous experience required.
  • Fluency in English and availability to work rotating shifts, including non-business hours, weekends, and holidays.
  • Fine-tuned organizational, analytical, and critical thinking skills, with exceptional problem-solving abilities.
  • Strong internet research skills and the ability to navigate multiple systems at once.
Preferred Qualifications:
  • Bachelor's Degree or similar university studies.
  • Fluency in other EU languages or previous e-commerce fraud prevention/investigation experience.

This role will be located in our Accertify Madrid office, with the option to work in a hybrid environment after completing training. Training will be fully in-office for the duration of three months. We are a growing company, and we are looking for talented individuals to join our team.


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