Fraud Prevention Specialist

hace 3 días


Madrid, Madrid, España Mygwork A tiempo completo
Job Title: Fraud Handling Specialist

This role is with Awin Global, an inclusive employer and a member of Mygwork – the largest global platform for the LGBTQ+ business community.

About the Job

The Partner Compliance Specialist/Fraud Handling Specialist will be responsible for identifying, investigating, and mitigating fraudulent activities within our affiliate network.

Key Responsibilities
  • Fraud Detection, Handling & Investigation: Take full responsibility for investigating publishers on the Awin and Share ASale networks, ensuring compliance with the network Terms and Conditions, Code of Conduct, and Client Program Terms.
  • Risk Management: Assess the risk associated with publishers' activities and make decisions according to the sanction options for publishers who are found fraudulent/non-compliant.
  • Payment Monitoring: Consistently review publisher payments on Awin and Share ASale platforms, focusing on identifying and analyzing any irregularities.
  • Continuous Improvement: Collaborate with team members and stakeholders to enhance processes, tools, and quality of operations continuously.
Requirements
  • Customer Service and/or Fraud Investigations: A minimum of 2 years' experience in customer service and/or fraud investigations is mandatory.
  • Online Environment Expertise: Relevant experience in an online setting is highly preferred, indicating familiarity with digital platforms, social media platforms, and e-commerce environments.

This is a challenging role that demands a keen eye for detail, strong analytical skills, and a proactive and upbeat approach to prevent and address fraudulent behavior.



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